Excellent communication, before transaction and after receipt. Slings happy, healthy and active. Packaged safely, conscientiously and safely, and shipped quickly. I would highly recommend this seller and will undoubtedly order from him again!
Highly recommend this seller. His interest and care in what he sells and desire to disseminate species husbandry information and provide a quality transaction is obvious. Thank you for a seamless and worry free order! I'll be back.
Worked with my insane schedule and made the transaction happen!
Joe is AMAZING! I contacted him via direct message with my contact information. He got back to me very promptly. He had exactly what I was looking for (my new baby Oreo, a p. Regalis). I live about an hour south and had specific times I could make the trip up and he made it HAPPEN! He is extremely accommodating and a VERY nice dude! The prices are extremely fair and my new baby is very happy and healthy!
I loved everything about this transaction. I highly recommend purchasing from Joe and I would do it again in a heartbeat. Thanks Joe!
Very fast shipping, great packing and beautiful spiders
Purchased a D Dolichothele and an Avic Minatrix. Joe sent pics of both beforehand and even found me a bigger Minatrix than advertised. Shipping was fast and communication always open. Would buy from again !
Excellent customer service, great communication, wide selection, healthy animals, knowledgeable.
I recently purchased several Ami sp. panamas from Joe and I cannot say enough great things about him. I was a bit indecisive at first but he was patient and willing to make suggestions. Eventually I settled on the Amis. He only had two left but added three more to his next shipment just for me. He was even willing to price match some of them! The shipment came in in only three days at which point he worked out a good time for us both to meet up in person.
I am a very happy customer and look forward to our future transactions.
Amazing selection, great prices, great shipping practices, very responsive, quick turnaround
Only one minor issue that wasn't Joe's fault (see summary) and was corrected quickly
I got back into the tarantula hobby after being out of it for a little over a decade, and found Joe through this site. After seeing how great his reviews were and how expansive his selection was, I ordered five slings from him at very reasonable prices (which were further discounted by exceeding the $250 mark).
Joe was very quick to respond to communications and answer any questions. He also included a generous freebie with my order which was a wonderful surprise.
All of the packing was done very carefully, but despite that careful attention to detail one of the slings did unfortunately arrive DOA - definitely at no fault of Joe's. I let Joe know and I immediately put her in ICU, just in case, but sadly she didn't make it. I kept Joe in the loop throughout the process and he was more than happy to provide a refund.
All in all, despite that unfortunate loss it was a very positive experience and Joe definitely has earned my repeat business for future orders - and I highly recommend going through him for yours.
I only feel bad that it's taken me almost a month to get this review posted! Sorry Joe!
He has all kinds of hard to find species, really fair prices, and great communication and customer service
As someone else said, too much cool stuff to pick from, haha
I found a species of T on his list I had missed out on a while back, along with several others I want and didnt even know it yet. Lol. Got them to me right away,basically the day after I ordered and paid him.
Joe is one of the most pleasant person to talk to. I had an incident that started on February 2018, and Joe has been very supportive about my situation. He’s given me a lot of things to think about and has made me a more responsible buyer. His “price match” feature is very convenient. Joe will go out of his way to satisfy his clients. He sticks to his word and is very generous to top it off. Highly recommended and will not hesitate to purchase again. I’m certainly going to keep an eye in each ad he posts.
Very quick and thorough responses to questions pre-sale. Awesome selection. Perfect packaging. Everything was flawless.
Joe Rossi is top-notch. I asked a bunch of questions pre-sale and he answered every last one quickly and thoroughly. His selection is one of the best I've seen. The packaging was perfect. Spiders were as advertised and in great health. Order with confidence... you won't be disappointed.
Very trustworthy, he acquired me a very expensive an rare species I had been looking for for quite some time an we kept in contact and everything went as planned. Shipping was as good as it gets as well.
Very large selection and great communication. Nice packaging
No cons to report!
This was my first time buying from Joe Rossi. He had great communication with me from the very beginning. He offered a free upgrade of one of my purchases that was not alive at time of shipping. Everything was packaged very well and all eight of my purchases arrived alive and well. I would definitely do business with him again!
Met him in person at repticon. He was very nice and answered all my questions. He also had a list printed out of all of the Ts he had, which was super helpful and no other dealers had at their booth. bought a GBB sling and full setup from him.
Bought quite a few spiders off Joe at the last Victorville show. Joe was very courteous and professional. Couldn't have asked for a smoother transaction. Will definitely do business with again in the future.