Joe was thoughtful and professional in his dealings with me, and he even donated a sling for a student science project. The slings arrived well protected and lively, exactly the size that Joe describe to me so that the habitats I prepared were correctly sized. This is a huge help. He also was extra diligent in terms of proper packaging for the weather the slings might be in countering in their travels, and he diligently followed their progress through the FedEx system until they arrived safely. I will definitely bring him my business again.