I contacted Joe about the P. auratus slings he had listed. and he got back to me super fast. His communication through the entire transaction was excellent; he even took the time to reach out when FedEx delayed the delivery of my package (I've NEVER had a dealer do that before!). My new acquisitions arrived safe and sound, looking active, plump and healthy. The packing was perfect, as evidenced by the fact that my packaged was stuck overnight in the snowy midwest, and they STILL arrived perfectly fine. I'd do business with Joe again in a heartbeat!