Ken The Bug Guy

Arachnoboards Username
kenthebugguy
Website
http://www.kenthebugguy.com
Previous Review/Report Link
http://arachnoboards.com/threads/kenthebugguy-www-kenthebugguy-com.130025/

Reviews summary

16
 
80%
4
 
20%
0
 
0%
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Overall rating
4.80 star(s) 20 ratings
Quality
4.85 star(s)
Variety
4.95 star(s)
Communication
4.55 star(s)
Packaging
4.95 star(s)
Price
4.90 star(s)
Purchase Date
2016-08-19
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
4.00 star(s)
Communication
5.00 star(s)
Packaging
4.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Pros
  • Great prices (won an auction and added a couple scorpions)
Cons
  • Made me spend money lol
I've ordered from Ken twice in the last year. Quality of the inverts is always top notch and communication is usually pretty quick. Nothing to really add that hasn't been said hundreds of times before ha. My most recent order I won an auction for a couple slings and added two S. mesaensis scorpions. I had a communication panic moment but, like a champ, they handled it calmly and professionally putting me at ease. Payment required a little extra communication and I paid way later than I had wanted and felt bad about it. Kudos for that! Oh, the slings I received are much larger than expected:D
Purchase Date
2016-03-19
Transaction Type
Purchase
Quality
4.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Pros
  • Very good pricing, very well communicated
Cons
  • size was very incorrect.
I purchased a 1"+ P. metallica sling, on sunday, it arrived on tuesday. Great packaging, only problem was he sent me a .25'' sling, almost like a second instar. My P. rufilata (.75'') looks gigantic in comparison. Wish there was a little more description on the tarantula's page, so I knew that the size varied to such an extent. Otherwise, great seller!
Purchase Date
2016-03-07
Transaction Type
Purchase
Quality
4.00 star(s)
Variety
5.00 star(s)
Communication
2.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
No
Pros
  • Good selection and prices Prompt shipping with automatic updates Excellent packaging One spiderling was active and healthy
Cons
  • Never replied to inquiry One spiderling was dead on arrival
The variety and prices are good; slings of both species I'd been wanting were available so I placed my order. I did not expect priority shipping (as versus overnight) to be a problem as all the invertebrates I've ordered from BugsInCyberspace have been shipped that way and arrived healthy. Plus the weather this time of year between Arizon and Texas is about perfect. Honestly, I don't think the shipping was the problem -- the packaging was excellent and the other spiderling was just fine. It may have already been unhealthy or just died from unknown causes. I understand this can happen with slings. I sent a courteous message to Ken, asking if there was anything he'd be willing to do for my DOA sling. (If you do the math, you'll see I'd have done just as well to buy another sling as have LAG in the first place since shipping is never covered so...) Anyway, I was hoping for perhaps a discount, but a reply at the very least, which I never got. I cannot complain, terms of service were met and I do not believe it was any negligence that resulted in the slings death. Still, I don't plan to purchase from this site again when tarantulaspiders.com has even better variety, pricing and personalized customer service.
Purchase Date
2016-02-13
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
3.00 star(s)
Packaging
5.00 star(s)
Price
4.00 star(s)
Would you purchase from again?
Yes
Pros
  • Heat pack still warm
Cons
  • Communication (kinda)
While he did always reply within 24 hours, the e-mail was quick and curt after I had opened a discussion about shipping due to a cold front moving into my area but there wasn't really much discussion.

HOWEVER, despite my worries, my little 1/2" Tapinauchenius sp Caribbean Diamond arrived healthy, alive, and feisty to boot. I can't speak for appetite as I have not tried to feed it yet. Packing was well done, and the heat pack was still warm.
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