- Joined
- Jan 13, 2003
- Messages
- 4,914
O.K., I've heard enough horror stories about handling during shipping. We CAN do something about it! The shippers MUST BE HELD ACCOUNTABLE!
Assuming the shipping company is aware theat they are handling live creatures, they are RESPONSIBLE for the safe shipment of said creatures. I've read the post on our esteemed certified arachnodealers, they are doing an excellent job of packaging Ts so that, even if there IS some knocking around of the box they are still well cushioned.
We ALL need to report these damaged shipments to the company that shipped them. Don't think "complaint", think "feedback." As a supervisor, there are a lot of things that happen in my dept. that I am not aware of. I practically beg for feedback, positive and negative, and use it to IMPROVE conditions. If EVERY ONE OF US reports our negative shipping experience, they will begin to hear us.
Have documentation, photos if possible, or even better, the actual "damaged" product. Get the name of the delivery person if possible. Get letters from the dealer stating the packaging process and condition of the specimen upon departure.
LET'S FIGHT BACK AND TEACH THESE ROUGHNECKS TO TREAT OUR PACKAGES WITH CARE!!!!!
Assuming the shipping company is aware theat they are handling live creatures, they are RESPONSIBLE for the safe shipment of said creatures. I've read the post on our esteemed certified arachnodealers, they are doing an excellent job of packaging Ts so that, even if there IS some knocking around of the box they are still well cushioned.
We ALL need to report these damaged shipments to the company that shipped them. Don't think "complaint", think "feedback." As a supervisor, there are a lot of things that happen in my dept. that I am not aware of. I practically beg for feedback, positive and negative, and use it to IMPROVE conditions. If EVERY ONE OF US reports our negative shipping experience, they will begin to hear us.
Have documentation, photos if possible, or even better, the actual "damaged" product. Get the name of the delivery person if possible. Get letters from the dealer stating the packaging process and condition of the specimen upon departure.
LET'S FIGHT BACK AND TEACH THESE ROUGHNECKS TO TREAT OUR PACKAGES WITH CARE!!!!!