This is my second time buying from Matt and my second time being thoroughly pleased with the purchase. The first time I ordered three spiders for myself. This time around I bought just one for myself but my friend bought one as well since he had been wanting another. So I went in with him when there were species we both wanted from a dealer I had previously interacted with. Anyways, I live in Western NY and when it was time for them to be shipped out, Matt notified me we were under a winter storm warning and that it would be best to wait until the next week. I agreed, but warned it was supposed to be a good bit colder despite less precipitation. He said he would gladly ship it Wednesday for a Thursday arrival. Just a fantastic and accomodating dealer. After sending them out he said he made sure to check if the heat pack was working and wanted an update once I opened them up. Comes across as a great guy and couldn’t recommend him enough!