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The Spider Room

Reviews summary

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Overall rating
5.00 star(s) 6 ratings
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
4.83 star(s)
Seamless Transaction
Purchase Date
11/18/2020
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Pros
  • Communication
  • Packaging
  • Price
Cons
  • None
As easy as it gets. Website is easy to navigate and the confirmation was instant. Packaging was secure and padded very well.

Matt answered my inquiry about having the package shipped to my local FedEx and I was able to pick it up first thing this morning and not have to wait all day for the delivery truck.

Would definitely recommend Matt.
First online purchase
Purchase Date
10/20/20
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Pros
  • Fast communication
  • Wide variety of stock
  • Excellent prices
  • Healthy spiders
Cons
  • None
I contacted Matt about placing a large order for 12 specimens. Matt always responded very quickly to my questions. He even contacted me to tell me he had a new order coming in and we could delay shipping my order by one day so I could get a species I really wanted.

I had a very pleasant and easy experience with my first ever online spider purchase. I wouldn't hesitate to purchase from Matt again in the future. My only regret is I don't live in California so I could visit his store in person.
Refreshingly easy to do business with online
Purchase Date
Oct. 26th 2020
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Pros
  • Awesome Selection
  • Great & Fast communication
  • Outstanding packaging & quick shipping/turnaround
  • Great prices
I've bought several spiders from Matt both when I lived in Los Angeles, and now online since I've moved out of the area. You don't want any sort of runaround when buying live animals online--everything about doing business with Matt feels like you're dealing with a professional who values his business and his customers.

• selection is awesome
• communication was lightning fast
• prices were great--he even extended an online offer a day for me at my request
• packaging was professional and correct.

Rest easy and spend your money with Matt & the Spider Room. You won't be disappointed.
Excellent selection, communication and deals
Purchase Date
7/29/2020
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Pros
  • Communication
  • Fast shipping
  • Best wholesale discount online
  • Competitive prices
  • Great selection
An excellent selection, great communication, and fast shipping (same day order was placed). Tarantulas and spiders arrived healthy and as described. Was willing to price match, and has one of the best online wholesale deals available. Highly recommend this seller!
Great experience
Purchase Date
April, 2020
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
4.00 star(s)
Would you purchase from again?
Yes
Pros
  • Great communication
  • Healthy Animals
  • Good selection online
  • Professional
Cons
  • Slings were smaller than expected
I had a great experience ordering from this seller. Matt was very professional and communication was excellent. I could tell that the priority was the welfare of the animals, and that they arrived safely, which was excellent. I ordered a T.violaceus and a T. albopilosus sling, and both arrived packaged well and very healthy. Within the first day they were already eating and settling in nicely. Although they were a bit smaller than I expected, both were very healthy. There was also an extensive selection of species to choose from online. Overall I was very impressed and will definitely order from them again.
One member found this helpful.
Great seller! 100% satisfied!
Purchase Date
06/10/20
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Pros
  • Big big variety! Can order/preorder anything!
  • Very knowledgeable seller. Always reserves T's if asked.
  • Very polite and professional!
  • Offers nice enclosures and supplies!
  • Very competitive prices!
  • Has scorpions and other spiders!
  • Quick email replies
Cons
  • Nothing i can think of...
Check out Matt's store! He's very professional and polite!

His store is well kept and very clean/organized. His selection ia huge and can easily do preorders/orders if he doesnt have what ur looking for. He's very upfront and honest.. even called me out when i told him i was gonna buy another spider and hide it from the misses.. lol! He's very knowledgeable about his spiders and will guide you through the process of selecting one. He's quick to reply to emails! He also offers supplies and enclosures as well!
Im not one of his buddies posting this.. im just a buyer who had a great experience dealing with him! I worked in customer service for many years and honestly, he's top notch! Hes been in the pet industry for many many years and it shows! Check him out!
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