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Pros - Amazing Communication, Beautiful Packaging, Gorgeous Spiders, Great Prices
Cons - Expensive Shipping
So I know shipping is normally expensive, but if I remember right shipping was around 60 dollars for 3 spiders. On the plus side though, he was having a memorial day sale, but didn't receive my order slip for some reason. I emailed him 2 days after memorial day asking if he had received it, and even though he hadn't he still honored the sale price. And the spiders came a bit larger than advertised so that was really nice.
Pros - Good selection and easy to communicate with
Cons - Nothing
Just got a few T's from Todd. I had no issues whatsoever. They are already eating. Thanks for a painless transaction Todd.
Pros - Great communication, great packaging, healthy spiders
Cons - none
Traded a couple GBBs for a handful of tarantulas from Todd. Awesome experience, it was my first time shipping out spiders and I was a nervous wreck. He was very patient and gave me advice on shipping, he also let me know when they arrived and that they were doing well. His packaging was stellar, and I'm thrilled with the T's I received.
Don't hesitate to do business with Todd!
Pros - Great selection, healthy animals, expert shipping, excellent communication
0.2 Pandinus imperator
1.1 Avicularia avicularia M1 pair
0.1 Theraphosa stirmi
All arrived on agreed upon date, alive, and healthy. Todd is great to do business with! I will be ordering from him again.
Pros - Worked with my schedule, answered all my questions, very professional
Cons - None
Saw some Phonutria for sale late at night and emailed him expecting a reply in the morning but he got right back to me, super hard animals to find and were a great price! Ate crickets immediately when I unpacked them, very satisfied!
Pros - Excellent communication
Very conscious of coordinating the actual ship date, huge win!
Todd brings in some great stuff from Peru when available, top notch specimens. He was flexible and really made my holiday season with a gorgeous S. gigantea white legs....simply stunning. Communication and shipping confirmation was also very good, he left nothing to chance.
Pros - The quality and state of the animal
Information of the animal
Cons - Price
Packing and handling fee
I bought an adult female Singapore Blue from Todd Gearheart. The animal arrived alive and well. The state of the animal appeared to be great. She was picked up in the morning and took a big dubia roach in the evening. Very active and skittish. The skittish part is expected from a healthy Singapore Blue. During the process of purchase, the communication had been great. Todd was very patient to answer many of my questions and was willing to share the information he knew. The prices are a little bit higher than that from other cellers. But it is well justified by good service and high quality animals. My only complaint is the $55 shipping cost which is a little too much higher than that most dealers in the US offer and the additional $7.50 Packing & Handling fee which would normally be included in the shipping cost. But, overall, it was an excellent experience. And I would buy from him again since he occasionally has very rare specimens available for sale.
Pros - Communication
Cons - Not a fan of the processing and handling fee in addition to shipping, but it isnt expensive atleast.
Communication was fast and timely, even during a family emergency on the dealers end, everything still went smooth and my Tarantulas arrived alive and well on 2 day shipping. I will gladly make future purchases with you.
Pros - Wonderful, clear and concise customer service! They put the priority of the animal's health before anything, and answered all questions I had throughout.
Great looking animals, perfectly healthy and settled right in without any issues. Both spiders were alert and packaged securely and warmly.
Cons - None!
I purchased 2 tarantulas, (1) /Euathlus truculentus/ \"Chilean Beautiful\"/sub-adult/ Female/ $25 and
(1) Heteroscodra maculata/\"Ornamental Baboon\"/juvenile- 3.25\"/ unsexed / $25. We put off shipping for a few days to wait for warmer temperatures, and the seller kept in contact with me the whole time, so I knew where my spiders were in the process at all times. I picked up the spiders from the Fedex shipping center closest to my house, unboxed them, and the E. Truculentus crawled right out onto my hand immediately, then into her cage without any trouble. The H. Maculata hung around in her cup within her cage long enough to get some pics, then she went off as well, and both have been building webs all over their enclosures even in the short time I've had them.
Great communication, healthy animals, good temperaments, beautiful spiders!
Pros - Great communication, replies within hours. Very helpful and goes out of his way to give you advice or provide you information if you need help.
Cons - None whatsoever
Todd Gearheart is very professional, goes out of his way to do what he can to satisfy you. I ordered 2 haitian centipedes, which arrived alive and well, excellent packaging also, very top notch. I will most definitely be ordering from him again, very honest person and if anyone doesn't know about him, they should, he's great for the hobby.