T sling started walking around as soon as it was unpackaged.
Cons
N/A
This transaction was very swift. Joe was very attentive throughout the order process, and took the time to answer qustions after order was received. I would definitely do business with him again.
I enjoyed the accurate and timely communication, And I also really enjoy Joe’s follow up by letting me know when my order arrived at the pick up facility. I was very pleased overall
One of the best online purchasing experiences possible. Joe maintained constant communication and answered any questions I had. Packaging was superb, would not hesitate to order from again.
Joe did an amazing job packaging and shipping the slings I wanted
Cons
N/A
Joe knocked it out of the park, shipping across the country for two slings. Both are in great shape and the packaging was great! Thanks, I will be buying from Joe in the future!
Excellent customer service, great communication, wide selection, healthy animals, knowledgeable.
I recently purchased several Ami sp. panamas from Joe and I cannot say enough great things about him. I was a bit indecisive at first but he was patient and willing to make suggestions. Eventually I settled on the Amis. He only had two left but added three more to his next shipment just for me. He was even willing to price match some of them! The shipment came in in only three days at which point he worked out a good time for us both to meet up in person.
I am a very happy customer and look forward to our future transactions.
Amazing selection, great prices, great shipping practices, very responsive, quick turnaround
Cons
Only one minor issue that wasn't Joe's fault (see summary) and was corrected quickly
I got back into the tarantula hobby after being out of it for a little over a decade, and found Joe through this site. After seeing how great his reviews were and how expansive his selection was, I ordered five slings from him at very reasonable prices (which were further discounted by exceeding the $250 mark).
Joe was very quick to respond to communications and answer any questions. He also included a generous freebie with my order which was a wonderful surprise.
All of the packing was done very carefully, but despite that careful attention to detail one of the slings did unfortunately arrive DOA - definitely at no fault of Joe's. I let Joe know and I immediately put her in ICU, just in case, but sadly she didn't make it. I kept Joe in the loop throughout the process and he was more than happy to provide a refund.
All in all, despite that unfortunate loss it was a very positive experience and Joe definitely has earned my repeat business for future orders - and I highly recommend going through him for yours.
I only feel bad that it's taken me almost a month to get this review posted! Sorry Joe!
I was very pleased with my transaction with Joe, no complaints, very easily to deal with and he has a great variety of T’s. Easy recommendation to make. Thanks Joe!
He has all kinds of hard to find species, really fair prices, and great communication and customer service
Cons
As someone else said, too much cool stuff to pick from, haha
I found a species of T on his list I had missed out on a while back, along with several others I want and didnt even know it yet. Lol. Got them to me right away,basically the day after I ordered and paid him.
Joe is one of the most pleasant person to talk to. I had an incident that started on February 2018, and Joe has been very supportive about my situation. He’s given me a lot of things to think about and has made me a more responsible buyer. His “price match” feature is very convenient. Joe will go out of his way to satisfy his clients. He sticks to his word and is very generous to top it off. Highly recommended and will not hesitate to purchase again. I’m certainly going to keep an eye in each ad he posts.
Thanks, Joe!
Very quick and thorough responses to questions pre-sale. Awesome selection. Perfect packaging. Everything was flawless.
Cons
None
Joe Rossi is top-notch. I asked a bunch of questions pre-sale and he answered every last one quickly and thoroughly. His selection is one of the best I've seen. The packaging was perfect. Spiders were as advertised and in great health. Order with confidence... you won't be disappointed.
Met with Joe and bought 3 p. metallica slings from him. The slings came in great health, 2 of 3 have molted successfully since purchase and are showing a promising deep blue.
Very trustworthy, he acquired me a very expensive an rare species I had been looking for for quite some time an we kept in contact and everything went as planned. Shipping was as good as it gets as well.
Very large selection and great communication. Nice packaging
Cons
No cons to report!
This was my first time buying from Joe Rossi. He had great communication with me from the very beginning. He offered a free upgrade of one of my purchases that was not alive at time of shipping. Everything was packaged very well and all eight of my purchases arrived alive and well. I would definitely do business with him again!
Great communication, fast shipping, good packaging
Cons
He live to far from me.
Second time purchase, always great communication, fast shipping, good packaging. All tarantulas arrived safely and good health. Will purchase again......... Thanks
Met him in person at repticon. He was very nice and answered all my questions. He also had a list printed out of all of the Ts he had, which was super helpful and no other dealers had at their booth. bought a GBB sling and full setup from him.
Bought quite a few spiders off Joe at the last Victorville show. Joe was very courteous and professional. Couldn't have asked for a smoother transaction. Will definitely do business with again in the future.
Very, very communicative and willing to work with me on delayed shipping due to weather conditions in New England over the past few weeks as well as questions once they arrived. Slings were packaged very warmly and snugly!
Cons
N/A
I appreciate the open line of communication and personable attitude Joe has presented throughout the transaction, as well as being available to answer any questions I've had since the slings arrived earlier today.
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