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Arachnoiden

Arachnoboards Username
Steve123
Website
http://arachnoiden.com/
Previous Review/Report Link
http://arachnoboards.com/threads/steve123.256171/

Reviews summary

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Overall rating
4.93 star(s) 56 ratings
Quality
4.93 star(s)
Variety
4.91 star(s)
Communication
4.95 star(s)
Packaging
5.00 star(s)
Price
4.96 star(s)
Purchase Date
2017-01-13
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Pros
  • Great communication Great customer service Great Selection Great prices Healthy tarantulas
Cons
  • None!
I placed my first order with Steve at arachnoiden.com and I couldn't be any happier!!. Steve went out of his way to make me one happy customer...and succeeded! I ordered 20 T's from him and got two awesome "freebies". Took advantage of his sliding-scale volume discount on my purchase and got 25% off my order that was over $300. The packaging was great even with winter weather we are having. Check his page out, you won't regret it!!
Definitely going to be a repeat customer in the near future.

Once again thank you Steve,

Lazaro
Purchase Date
2017-01-10
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Pros
  • Selection Prices Communication Customer service
I purchased 2 slings of different species, but unfortunately one of them arrived with a ruptured abdomen and was DOA. I immediately contacted Steve to explain the situation and show a photo, and he got back to me almost immediately. He offered a freebie sling in addition to the replacement, which I declined because the freebie wasn't a species I was interested in owning, but it was a very kind offer regardless. When I got the package with the replacement, to my surprise I found that he had packed in a second sling of the replacement species. A classy move to make the best of a bad situation. I would buy from him again without hesitation.
Purchase Date
2017-01-11
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Pros
  • Awesome tarantulas! Always quick to respond. Great freebie!
Cons
  • Nothing
Very friendly guy. An overall wonderful transaction. This is probably the best online animal purchase I have ever made.
Purchase Date
2017-01-03
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
I was looking for a female Brachypelma albopilosum when I stumbled upon arachnoiden.com and saw he had 3 inch+ female and two males available as a trio for a really reasonable price, along with a good sized unsexed Poecilotheria regalis at bargain price as well. Then to top it off Steve offers a scaled discount if you spend a 100 dollars or more, you can't beat that.

Steve was super friendly and attentive, and kept in constant communication through the whole process. Turn around was lightning quick (I ordered on a Tuesday and had delivery on Thursday). Steve even included a really cool freebie.

All in all I highly recommend you check the site out, and I do not hesitate to recommend arachnoiden.
Purchase Date
2016-12-31
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Pros
  • Everything - he took time to answer my questions and arranged for an in-person meeting. Excellent stock and prices!
Cons
  • Nada
Excellent! Steve is a great guy with spectacular stock and great prices. He even picked me out a female from a recent molt at a very recent price, and threw in a very generous freebie. Very good guy!
Purchase Date
2016-12-13
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Pros
  • Quick and thorough communications Discount based on amount of purchase Wide variety of tarantulas Delivery was quick
Cons
  • NONE
The website is configured for easy and quick selection of what you want to purchase. I received an automatic response for my order along with a personal response from Steve to insure that all aspects of my purchase would be communicated in an accurate and friendly manner. Unlike some past purchases I was at ease on this order through the whole process.

Delivery was quick. Packaging was excellent. The insulated box arrived over-night as promised and included a heat pack. The tarantulas were in excellent condition. I got a freebie tarantula. I will go back to buy more in the future.
Purchase Date
2016-12-09
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Pros
  • Packaging, communication, prices, and the bonus
Cons
  • None
Had been searching a long time for some species and saw it was available through arachnoiden. Looked at website and saw several others I have been wanting. Ordered and all arrived alive and well. Packaging was phenomenal. First thing I grabbed was the freebie. Read the label and thought I had misread it. Had to do a double take. Still in shock. Thanks to Steve I am one happy camper and my son will be ecstatic on Christmas! Will purchase from again. Also, from what I've seen, the sizes of the tarantulas are as described or larger. Doesn't embellish the sizes. Thank you!
Purchase Date
2016-12-02
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Pros
  • Amazing communication, perfect packaging, excellent prices, went above AND beyond my expectations and sent perfectly healthy tarantulas.
Cons
  • Not even one!
Placed my order and it shipped the next possible shipping date. Steve made sure I knew when he was shipping and even let me know when I should expect my tracking number. He also checked the weather on both ends. When my tarantulas arrived they were perfectly packaged with proper insulation and "cushioning." I will definitely do business with him again.
Purchase Date
2016-12-01
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Pros
  • Great Ts at great prices, great communication
Cons
  • None
I ordered six M. balfouri and a few other slings from Steve and I was/am very pleased. All spiders made it alive and well, including the awesome unexpected freebie. He contacted me as soon as I put the order in and kept me updated, great communication. I would definitely order from him again.
Purchase Date
2016-09-14
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Pros
  • Great T's, Great communication, Great prices, and great packaging.
Check out my video to see some of the great T's I got from Steve. Pamphobeteus sp. solaris, Pamphobeteus sp. mascara, Pamphobeteus ultramarinus, and more. Thanks Steve.
Purchase Date
2016-09-08
Transaction Type
Sale
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Pros
  • Steve is very knowledgeable, patient and responds very quickly to emails. He's an excellent shipper/packer, everything arrived on time. Email provided w/ tracking number without asking. He's a very thoughtful person- See Summary
Cons
  • NONE
I'm a repeat customer. I think Steve is great. His service and knowledge is excellent.

My previous purchase with Steve was smooth. What was pleasantly surprising in the last deal AND this one is he sent along a very unexpected freebie on BOTH occasions. The last freebie was an A. minatrix sling!

This time around I received a very rare species that I have wanted for years.

In each instance Steve REMEMBERED my passion for dwarf Ts from a conversation or two and unexpectedly sent me a freebie in each case.

He's a great guy, and a great dealer.
Purchase Date
2016-08-15
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Pros
  • Attentive, thoughtful communication; amazing pricing; healthy, lively stock; superb packing skills
Cons
  • Uhh...what?
I cannot even express in a short space how fantastic Steve was to deal with. I purchased over 70 spiders from Arachnoiden and every single one, from a tiny dwarf sling to a mature brachypelma male arrived perfectly. This guy's packaging is the best I've seen, and I've received MANY packages. I've had good packaging, even great, but this guy's skills are on a whole different level. I even had a molt in transit and even that little guy was spunky, the packaging was so good.

As a manager in a retail setting, one of the biggest things you can do to win me over is have great customer service. This guy nailed it. Not only was he great to deal with in terms of getting business done, but he was FUN to deal with, too. It never gets old when someone shares the same passion as you, and makes it clear how much they enjoy what they do while taking care of YOU, too.

Steve also threw in some very thoughtful and much enjoyed freebies. With as fantastic as his prices were for a bulk order I am incredibly impressed with his generosity.

If you are looking for healthy spiders at great pricing, and want to feel appreciated for dishing out money for your arachno-lovelies, you won't have any regrets here!
Purchase Date
2016-08-02
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Pros
  • Everything! Packing is always perfect Prices are unbeatable Extremely generous Great conversationalist Amazing variety of specimens on offer
Steve is awesome. I'm a repeat customer, which speaks to the quality of service. His new import brought in a bunch of hard-to-find species I've been after for a while, and he was offering them at amazingly good prices. Seeing his name attached to the post just made the deal that much sweeter.

He's great to talk spiders with, and he shares my interest in baboons, so he's a great source of more uncommon Africans. The consideration that went into the selection of the specimens he sent my way (both purchases and freebies) is extraordinary. He takes excellent care of his spiders, packs and ships them with the utmost attention to their needs, waiting until the last moment to drop them off to ship, and in addition to importing he takes the time to contribute to captive breeding efforts. He's just a great guy.

You can have absolute confidence in the health of his stock, the courtesy and kindness of the seller and the fairness of his pricing. I highly recommend Steve and will be saving my pennies looking forward to our next transaction.
Purchase Date
2016-07-19
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Pros
  • Everything
Cons
  • NOTHING
I did business with Arachnoiden (Steve/Romona) we both live in Boston I ordered a pair of Tapinauchenius cupreus juveniles.

We met the next day everything turned out great, I will be doing future business with these wonderful folks and you should too, click the link below!!!!

arachnoiden.com
Purchase Date
2016-07-05
Transaction Type
Sale
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Steve communicated within an hour of purchase and throughout the whole transaction, especially during the arrival time. FedEx did screw up the delivery and I received the package late due to their mishaps, but Steve contacted them during that troubled time and helped them get it to me soon after. Packaging was great, spider was heathy, he even threw in a free tiger rump sling (molted successfully within hours of getting her out of the mail) in the future I will definitely buy from here again

Attachments

Purchase Date
2016-05-04
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Purchased several T's of different species. Containers were clearly labelled and T's in great condition. Pricing was very competitive. Overall I was very pleased with the transaction!
Will definitely be doing more business with Arachnoiden.
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