T's abdomens rupture during shipping?

Paradisehavona

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Feb 13, 2016
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My first instinct was lack of padding in the deli cups. He asked me what do I think could have gone wrong, and I told him that he did not pad the cups enough.

This is what he told me.

"It is possible that if they were super full from a meal before shipping and in flight they experienced a major pressure change it can cause that. I saw it happen in an import once where a couple super fat swollen female balfouri broke open like that. The containers were more than adequately padded. Its just a theory."
 

viper69

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It's not uncommon. Packages get tossed/dropped and tarantulas need a lot of padding in the vial/cup to withstand that. They should be packed without much room, as the more the abdomen can move, the harder it can hit the sides. In doing this, there also has to be adequate ventilation; the spider can't be sealed too tight all the way around. There are excellent packers, Kelly Swift and Chad Campbell (Advan) are two of the best I've seen.
I can vouch for Kelly Swift's packing hands down. If I had a million dollar collection, I'd hire him to fly out to my home just to pack my Ts.
 

Paradisehavona

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Its so funny everyone is saying that as he is based out of Mississippi, and I just spent the last 19 years of my life living in Mississippi all the while never purchasing anything from him. In my defense I did check Swift's Invertebrates first for the B. Smithis and they were not available.

Literally, one week later he had them though. I should have emailed him and asked him..... I am such an amatuer.
 

tonypace2009

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Here's a bit of Irony.Most shipping service's are fairly expensive because they include tracking and some insurance on the package.You can't claim the insurance because you can't tell them what was in the box
 

viper69

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Its so funny everyone is saying that as he is based out of Mississippi, and I just spent the last 19 years of my life living in Mississippi all the while never purchasing anything from him. In my defense I did check Swift's Invertebrates first for the B. Smithis and they were not available.

Literally, one week later he had them though. I should have emailed him and asked him..... I am such an amatuer.

When I'm looking for something, I always email or call the vendors because they often have more than what they list.
 

Paradisehavona

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"Ok pissed off customer, have fun with that. I'll post all the emails myself. I am not concerned nor affected by your threats. I offered you way above and beyond my own or any other dealers policy. I already heard you blasted me on Facebook. To end these squabblesome emails I will refund you whether you blast a bad review or not. Expect the refund of $40 to show up in your PayPal within 24 hrs"

Not the response or actions or packing I would expect from someone with 100% positive reviews for almost 6 years...... I guess I must write my FIRST negative review in my life :( ....
 

Exoskeleton Invertebrates

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"Ok pissed off customer, have fun with that. I'll post all the emails myself. I am not concerned nor affected by your threats. I offered you way above and beyond my own or any other dealers policy. I already heard you blasted me on Facebook. To end these squabblesome emails I will refund you whether you blast a bad review or not. Expect the refund of $40 to show up in your PayPal within 24 hrs"

Not the response or actions or packing I would expect from someone with 100% positive reviews for almost 6 years...... I guess I must write my FIRST negative review in my life :( ....
Where did the package came from to see if weather conditions could have affected them?
 

Paradisehavona

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Florida ---> Louisiana ---> Tennessee ---> Colorado

2/10/2016 - Wednesday
4:18 pm Picked up BROOKSVILLE, FL
9:54 am Shipment information sent to FedEx

2/11/2016 - Thursday
8:12 am In transit SHREVEPORT, LA

2/12/2016 - Friday
6:08 pm Delivered LITTLETON, CO
Delivered to recipient at FedEx Office
9:13 am Held at FedEx location for recipient pickup DENVER, CO
 

beaker41

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Maybe im just playing devil's advocate here but it is completely possible to do everything right when shipping and still get a bad result due to how the package is handled. The fact of the matter is , the more money you try to save by going internet vs local sale , 2 day shipping vs overnight, sling vs juvie, the more of a risk you put the animal in with regard to shipping. There are also factors to do with the t's molt cycle, they certainly are more fragile when in premolt, and as many posts as i see about people worried they've ruined a molt by disturbing their t while it's flipped , I'm surprised that this fragility isn't taken more into account. Wether you can afford to or not , when you decide it's worth the risk to pay less you have to live with the possibilities. Expecting a seller to refund your cost and shipping immediately is a little unreasonable imo, but whatever you feel you're entitled to, i guess thats what the review system is for.
 

Chris LXXIX

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I think that it's always a question of:
- How the T's are properly packed/protected
- The people involved doesn't play soccer/basket/baseball with the parcel (happens)

If properly packed, well fed, T's can resist even 16 days in a parcel (16 days... and those were slings).
In Europe it's normal to receive T's after 3/5, some time even 8 days. LAG? Overnight? lol

The key is how good those are packed IMO. I know people who ship to UAE, Japan etc and everything is fine, on the other hand, you can pay lot of bucks for a super/duper/shuttle overnight shipping, but if those are poor packed...
 

Paradisehavona

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I think that it's always a question of:
- How the T's are properly packed/protected
- The people involved doesn't play soccer/basket/baseball with the parcel (happens)

If properly packed, well fed, T's can resist even 16 days in a parcel (16 days... and those were slings).
In Europe it's normal to receive T's after 3/5, some time even 8 days. LAG? Overnight? lol

The key is how good those are packed IMO. I know people who ship to UAE, Japan etc and everything is fine, on the other hand, you can pay lot of bucks for a super/duper/shuttle overnight shipping, but if those are poor packed...
Thanks, I believe this as well as I have only ever had one sling arrive DOA in my life, and there were no obvious signs of damage to its body. I mean, even if the DOA slings I did just receive looked packed a little better and I couldn't see them without opening the deli cups I wouldn't be making such a fuss... and I most definitely wouldn't be expecting anything to be done about it because I did not pay for LAG shipping, but the packing (to me) was substandard and seemed "rushed" because he forgot my order for the past 6 days
 

Chris LXXIX

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Thanks, I believe this as well as I have only ever had one sling arrive DOA in my life, and there were no obvious signs of damage to its body. I mean, even if the DOA slings I did just receive looked packed a little better and I couldn't see them without opening the deli cups I wouldn't be making such a fuss... and I most definitely wouldn't be expecting anything to be done about it because I did not pay for LAG shipping, but the packing (to me) was substandard and seemed "rushed" because he forgot my order for the past 6 days
I'm sorry man for your loss. Really. If the package is poor it's always playing dice. There's a lot of folks who are 'amateurs' and doesn't know the basics, sadly.

I will continue to say that this (along with the people in charge of parcels stuff acting like fools, of course) it's the cause of DOA, not time.
A lot of people is scared... let's say, by time, but 1 or 6 days, if the T's are healthy, well fed, and packed perfectly aren't an issue.

http://thebts.co.uk/forums/showthread.php?7869-How-NOT-to-post-a-tarantula
 

Exoskeleton Invertebrates

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This is the part that you have to do what's right for you. If you feel that there is enough evidence that the seller did a poor job of packaging your spiders you need to to leave a bad review regardless of 2 day delivery with no LAG sellers need to be held accountable for poor packing. As well as the buyer needs to be held accountable for ordering 2 day delivery on extreme bad weather conditions even on overnight express with LAG.
I will never understand on why have your spiders be delivered rapidly when knowing of how hard it can affect your new spiders in harsh weather conditions. Even if your spider makes it alive I've seen spiders died within a week from being shipped. In this case a number of factors could have taken place on why a spider dies 7 to 10 days later.
 

Poec54

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This is what he told me.

"It is possible that if they were super full from a meal before shipping and in flight they experienced a major pressure change it can cause that. I saw it happen in an import once where a couple super fat swollen female balfouri broke open like that. The containers were more than adequately padded. Its just a theory."
If the padding was inadequate, this excuse is pretty lame. He didn't pack properly, that's the issue, and he messed up again in coming up with this 'politician talk' instead of taking responsibility.
 
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viper69

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I'm sorry man for your loss. Really. If the package is poor it's always playing dice. There's a lot of folks who are 'amateurs' and doesn't know the basics, sadly.

I will continue to say that this (along with the people in charge of parcels stuff acting like fools, of course) it's the cause of DOA, not time.
A lot of people is scared... let's say, by time, but 1 or 6 days, if the T's are healthy, well fed, and packed perfectly aren't an issue.

http://thebts.co.uk/forums/showthread.php?7869-How-NOT-to-post-a-tarantula

Chris, would have PM'd you but your profile is turned off, can't view it. Had a Viv question for you. It seems to me that Europeans favor the glass cubes over there as a material for vivs instead of acrylic for Ts. Any idea why?
 

Exoskeleton Invertebrates

Arachnoprince
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Just yesterday I was told that a couple of spiders will be shipped tomorrow, I have not even paid for them yet and also the seller is well aware of the weather condition is in the State of Utah. I didn't even ask for the spiders to shipped yet.:banghead:
 

Chris LXXIX

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Chris, would have PM'd you but your profile is turned off, can't view it. Had a Viv question for you. It seems to me that Europeans favor the glass cubes over there as a material for vivs instead of acrylic for Ts. Any idea why?
I don't know what happened, have to check out... just spotted prior one of my cats walking on the PC keyboard while i was watching the soccer match, he probably touched something.

From what i know here no one (especially back then when i started) used acrylic cages, only glass ones or KK. I've spotted someone in England in recent years but he wasn't a seller, he's a DIY YT user, showing how to.

Here some of the enclosure used, this one arboreal:
http://www.ebay.it/itm/Glas-Terrari...970396?hash=item488743271c:g:8EQAAOSwCQNWdCix

As you can see those aren't the best for a genus Avicularia one, nor IMO an Asian one (not enough ventilation).
I had an hard time for find an acrylic arboreal enclosure here without ordering from the U.S.
I think this is one of the reasons, i've asked very famous USA T's sellers (they are here on AB as well) but they don't ship to Italy, lol :)

95% of T's here in Italy are housed in glass cages or KK.
 
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Andrea82

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iper69, post: 2438187, member: 10070"]Chris, would have PM'd you but your profile is turned off, can't view it. Had a Viv question for you. It seems to me that Europeans favor the glass cubes over there as a material for vivs instead of acrylic for Ts. Any idea why?
If you want an acrylic cage in the Netherlands,you have to make it yourself. I've been looking all over for those things,without any luck. And even when you build it yourself,those pieces of acrylic are very expensive :(.
There was a person making them in the UK,but he quit.
 

JoeRossi

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Florida ---> Louisiana ---> Tennessee ---> Colorado

2/10/2016 - Wednesday
4:18 pm Picked up BROOKSVILLE, FL
9:54 am Shipment information sent to FedEx

2/11/2016 - Thursday
8:12 am In transit SHREVEPORT, LA

2/12/2016 - Friday
6:08 pm Delivered LITTLETON, CO
Delivered to recipient at FedEx Office
9:13 am Held at FedEx location for recipient pickup DENVER, CO
So.......The Tarantula went from Sea level and high temps in Florida to A Mile High and cold In Colorado. In addition, you decided to not do 1 day express through these temperature and elevation changes. Furthermore, you have the Rocky Mountain Reptile Expo Feb 20th now only 5 days away where you can pick up tarantulas ( I know 2 dealers that will be there with them at your local show) that you want or could have made arrangements to get them even if you could not have made the show with no risk to the tarantulas.

Interesting decisions made .......
 
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