Casey K

Arachnoboards Username
Casey K
Previous Review/Report Link
http://arachnoboards.com/threads/casey-k.267209/

Reviews summary

87
 
96%
2
 
2%
0
 
0%
0
 
0%
2
 
2%
Overall rating
4.89 star(s) 91 ratings
Quality
4.92 star(s)
Variety
4.84 star(s)
Communication
4.92 star(s)
Packaging
4.79 star(s)
Price
4.89 star(s)
Purchase Date
2018-06-21
Transaction Type
Purchase
Quality
2.00 star(s)
Variety
1.00 star(s)
Communication
3.00 star(s)
Packaging
3.00 star(s)
Price
1.00 star(s)
Would you purchase from again?
No
Pros
  • Spiders arrived alive
Cons
  • Sent the wrong thing and seller doesn't seem willing to fix their mistake. $100.00 over charge On a less important note: She doesn't use paypal
So i saw that CaseyK had a sale on .75-1" G. pulchra sings so i contacted her on the 25th to see if she had five left. She replied "Yep...i can do 5! :) that will be all I have left, lol.". So i told her i would buy them. She sent me an invoice for them and i sent a money order. She said she would ship the following Monday, and they should be ready for pickup on Thursday (the fourth of July was Wednesday ) i didn't hear any confirmation they had shipped from Casey, nor did i receive notice from the PO that they had arrived by the end of Thursday, so i contacted her Friday asking if they had shipped and she said they had. THEN i got a tracking number. Unfortunately it was too late for me to get them. Saturday, my girlfriend went to pick them up for me (i work weekends) and her name was not put on the shipping label as i provided. i took time off from work (about 40 minute drive each way) to get them myself. At this point i was pretty annoyed but as long as they were alive i expected to get over it.

When i got home. i unpacked them and instead of .75-1.0" they are all .5" and with a slow growing, expensive species like G. pulchra, there were now THREE notable issues and i was unhappy. i spoke with some other folks and general consensus is that there were issues worth bringing up with the seller and suggested i discuss them before posting a review. So i contacted CaseyK and mentioned the issues. I was told that i ordered .25" slings and paid the .25" price. This is just blatantly wrong. She did post a sale for .25" slings DAYS AFTER she had confirmed the order and said that i got the last of them. Explain that. i found all of her postings for the sales and linked them for her and told her she can compare the dates to the conversation posts AND on her own invoice. To that, all i got was sorry for the misunderstanding. I asked when the $100 overcharge would be refunded and over 24 hours later still no response. As far as i am concerned, that is deliberate theft!

To elaborate on the Number of stars per category:

Quality: Sent the wrong thing

Variety: Advertising something they don't have.

Communication: BEFORE i mentioned all the problems she was quick to reply, AFTER i just received lies and empty apologies with ZERO attempt to fix the problems.

3 Stars for shipping. All the spiders WERE ALIVE but i am not a fan of how they were packed very minimally and not in a proper box.
Purchase Date
2018-03-19
Transaction Type
Purchase
Quality
1.00 star(s)
Variety
1.00 star(s)
Communication
1.00 star(s)
Packaging
1.00 star(s)
Price
1.00 star(s)
Would you purchase from again?
No
Cons
  • out some money, time wasted
I have never left a poor review. Even if I'm not too happy about something, the worst I'll do is leave NO review. Typically, I leave super positive reviews because I like to support the tarantula community. My standards are reasonable: I simply need the person to deliver on their word.

In this case, I feel I need to leave a negative review as a warning, so that others are not burned. I purchased a spider from Casey K in mid March, 2018. On the shipping date, I was told the spider had escaped, suffered a fall and ruptured its abdomen and a picture was sent - poor thing. I then waited a few weeks while she acquired a replacement specimen and for the weather to warm up. After 6 weeks I inquired again and was met with excuses. After 2 months of waiting I finally asked for a refund and was met with silence. Even then I waited another week to see if she would make things right. That has not happened.

Barring some unforeseen situation, I am very disappointed.
Casey K
Casey K
I have shipped all packages ordered except for 2 of them which will be shipped this week (Not everyone received a tracking number due to time crunch and quantity of packages going out) You may contact me via pm so that we can work this out as I'm sure you will retract your negative review. There must be some mishap somewhere (not on your end) because I CERTAINLY would not risk a negative review over one spider. Please contact me via pm so that this can be resolved quickly. Thank you.
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