So i saw that CaseyK had a sale on .75-1" G. pulchra sings so i contacted her on the 25th to see if she had five left. She replied "Yep...i can do 5! that will be all I have left, lol.". So i told her i would buy them. She sent me an invoice for them and i sent a money order. She said she would ship the following Monday, and they should be ready for pickup on Thursday (the fourth of July was Wednesday ) i didn't hear any confirmation they had shipped from Casey, nor did i receive notice from the PO that they had arrived by the end of Thursday, so i contacted her Friday asking if they had shipped and she said they had. THEN i got a tracking number. Unfortunately it was too late for me to get them. Saturday, my girlfriend went to pick them up for me (i work weekends) and her name was not put on the shipping label as i provided. i took time off from work (about 40 minute drive each way) to get them myself. At this point i was pretty annoyed but as long as they were alive i expected to get over it.
When i got home. i unpacked them and instead of .75-1.0" they are all .5" and with a slow growing, expensive species like G. pulchra, there were now THREE notable issues and i was unhappy. i spoke with some other folks and general consensus is that there were issues worth bringing up with the seller and suggested i discuss them before posting a review. So i contacted CaseyK and mentioned the issues. I was told that i ordered .25" slings and paid the .25" price. This is just blatantly wrong. She did post a sale for .25" slings DAYS AFTER she had confirmed the order and said that i got the last of them. Explain that. i found all of her postings for the sales and linked them for her and told her she can compare the dates to the conversation posts AND on her own invoice. To that, all i got was sorry for the misunderstanding. I asked when the $100 overcharge would be refunded and over 24 hours later still no response. As far as i am concerned, that is deliberate theft!
To elaborate on the Number of stars per category:
Quality: Sent the wrong thing
Variety: Advertising something they don't have.
Communication: BEFORE i mentioned all the problems she was quick to reply, AFTER i just received lies and empty apologies with ZERO attempt to fix the problems.
3 Stars for shipping. All the spiders WERE ALIVE but i am not a fan of how they were packed very minimally and not in a proper box.
When i got home. i unpacked them and instead of .75-1.0" they are all .5" and with a slow growing, expensive species like G. pulchra, there were now THREE notable issues and i was unhappy. i spoke with some other folks and general consensus is that there were issues worth bringing up with the seller and suggested i discuss them before posting a review. So i contacted CaseyK and mentioned the issues. I was told that i ordered .25" slings and paid the .25" price. This is just blatantly wrong. She did post a sale for .25" slings DAYS AFTER she had confirmed the order and said that i got the last of them. Explain that. i found all of her postings for the sales and linked them for her and told her she can compare the dates to the conversation posts AND on her own invoice. To that, all i got was sorry for the misunderstanding. I asked when the $100 overcharge would be refunded and over 24 hours later still no response. As far as i am concerned, that is deliberate theft!
To elaborate on the Number of stars per category:
Quality: Sent the wrong thing
Variety: Advertising something they don't have.
Communication: BEFORE i mentioned all the problems she was quick to reply, AFTER i just received lies and empty apologies with ZERO attempt to fix the problems.
3 Stars for shipping. All the spiders WERE ALIVE but i am not a fan of how they were packed very minimally and not in a proper box.