At 1st I purchased a sample of her feeders. Yet I realized I was going to need more that just a sample. She was able to work with me and within a few days I received my Dubias (I counted extras!) and the gut-load she made for them (smelled excellent). Once I'm about to run out of Dubias, she's now my #1 source for Dubias (plus it doesn't hurt that she's from my state of California)