Pros - Excellent customer service. Michael communicated very well and very promptly with me. He even met me on my short notice order and shipped the next day. Highly professional. I felt like a valued customer throughout the entire transaction.
Cons - My Ts were packed in appropriate sized lengths of straw very delicately. I am perfectly okay with this, as I think it makes the initial rehousing much much easier. Some people don't like receiving Ts in straws. Without knowing the answer, I assume Michael would gladly accommodate your shipping requests prior to ordering however.
Michael from Inland Sea was extremely courteous and prompt during our exchanges. He was even willing to ship my order next day on short notice.
My new Ts arrived on the expected date with no issues at all. Very tenderly packaged within a delicup in straws. Specimen were as described. Michael included a well placed heat pack to make sure the Seattle weather didn't get the better of the Ts.
Overall, smooth transaction with no hiccups.
Highly recommended vendor.