While AB initially sounds very arbitrary and mercenary about the review posting rules, this is extremely fair and proper for all concerned. Reviews aren't likes/dislikes on a social media that get clicked if something rubs you the wrong way or you just happen to be in an upbeat frame of mind at that moment. Reviews are significant. Careers and businesses are made or ruined by them. Think them out and think them over very carefully.
Rather than updating the original review to discuss a different transaction (when the original transaction was satisfactory), you should really be posting a separate review of the new transaction. However, that's an unfortunate limitation of the review system, that it only allows you to leave one review for each seller.
How would you suggest someone handle mis-IDed slings? Its virtually impossible to tell that you got the species you requested until slings grow up. What should one do about their review if a year or two later turns out your ABC sling is an XYZ adult and the original vendor doesn’t help with the situation?
Yeah, I would post a second review if I could. But I can’t. So why correct me on which hypothetical but impossible method to inform the world I ought to use? Seems to me that removing a time limit on editing would be an easier fix than allowing multiple reviews if the platform doesn’t permit that.
There should indeed be some sort of recourse. I’m actually in the very boat I described. I guess the world will never know about it though....
Editing an old review of Transaction A to discuss Transaction B could be as misleading as what we have now, as the star averages would reflect only Transaction B. (Right now, we have the opposite problem, where the averages reflect only Transaction A.)
Ideally any review could be updated with a macro that labels the original review with Has Been Updated and the new review appended to the old.
There are very rare circumstances that we will allow an edit. This would be one of them. If that is the case, then you contact us and inform us of what has transpired, and we can go ahead and add an addendum to your original review.
Exactly this! We have been begging for the review system to be modified to allow users to not be limited to only one. With the forum software, we rely on the addon developers to make any modifications. It was mentioned and requested by multiple forum admins that this is a wanted addition to the feature. We were all informed that it will never happen with this version of the software, as the software developers are talking about an upgrade. Hopefully it will be included as part of the upgrade. This is what we are waiting to see if it happens.
