SpiderShoppe.com

This was the first - and probably last - time I will be buying from spidershoppe. I don't mean to write this review in a hateful way but the way this situation was handled unprofessionally at best. The tarantulas were supposed to arrive on 2/13/2025 but we're held at the FedEx origin point for over 12 hours before I was notified that there was a mechanical delay on the shipment carrier. This much is out of Spidershoppe's control and I am aware of that. They, however, shipped the package out again the next day without any consent from me and pointed fingers at FedEx not allowing them to retrieve the package again? I acknowledge this is not 100% on Spidershoppe and a lot of this is owed to FedEx (in my opinion) being unreliable for live animal shipping, but it could have been handled better. In total, these tarantulas were in transit for over 50 hours. One of the three tarantulas is proving totally unresponsive despite me leaving it alone completely while providing it with water and some dead feed.
To end this off, let me make sure this does NOT come off as hate, defamation, or slander of Spidershoppe. I just feel like this situation could have been handled more professionally regardless of the conditions the tarantulas are in. (Which is not great)

I've lost track of how many orders I've made from the Spider Shoppe, but each of those transactions was excellent. I tend to get a text the same day of the order coordinating the shipping. The last couple of orders came at a time when my neck of the woods was experiencing an extreme heat wave. They carefully watched the weather for two weeks and were on top of it when there was a good window to ship. They have never complained about having to hold the shipping.

Spider Shoppe is setting the high bar on how to run a business. You can't go wrong here.

I made two larger purchases from Spider Shoppe during their Black Friday sale in November 2023. Both orders added up to over 30 individual spiders, sized from 1/8 inch slings to 5+ inch adults.

ALL spiders arrived to me alive, with only one casualty: a tiny 1/8 inch H. gabonensis sling, who was alive on arrival but was just not able to handle the trip at that size unfortunately. It was the only death out of the many 1/8 to 1/4 inch slings I received, and the 4 other H. gabonensis I ordered are thriving!

A little over 2 months later, out of the more than 30 individuals purchased (excluding the H. gabonensis sling) all but one have been thriving! I recently lost one of my three D. mineirum slings but it appears to be just a failure to thrive, and/or a care problem on my end.

Point is, they've got nice, fat, healthy spiders, a large variety to choose from, and very fair prices (especially during sales)!

A pleasure to do business with. Great communication, great packaging, and healthy spiders. I'll definitely order from them again! Their prices are also very reasonable.

I ordered a female Aphonopelma Chalcodes that arrived in a doa state which I think was due to travel issues/fedex. I reached out and Tyler and Ashlyn were empathetic to the situation as we were thinking the tarantula was in a stunned state and they advised me to notify them if it never revived. The A. Chalcodes never revived so I reached out again and Tyler/Ashlyn held to their LAG offering refund/replacement T etc. I really wanted to get a T and they had no other A. Chalcodes in stock and I was willing to see what other Aphonopelmas (female hentzi or female anax were my alternate preferences) and they offered a female A. sp. Oaxaca or an A. Sierra Vista since none of those were in stock. I went with the A. sp. Oaxaca choosing a different Fedex hub and received the T the following week alive and kicking! I would definitely purchase from them again!

This review has been a long time coming, I've now purchased at least 30 tarantulas from Tyler at Spider Shoppe, and only have great things to say. Communication and selection are second to none, and orders are always shipped quickly & on time. All tarantulas I've received have been healthy and lively, Spider Shoppe is a preferred store for myself. Would recommend to anyone looking to build their collections up, this is a place you can trust.

Accidentally turned into "one of those" customers with follow-up calls, add-ons, & lacal weather updates, but they were on top of it all. Very generous "mystery box," & still received a great deal on top of that. I'd highly recommend trying them out, if you haven't already done so.

Ordered a 5 inch Theraphosa stirmi shows up measured about 8 inches i have done alot of business with this guy. Ty is the best fell over when i seen the size of this big female when I was expecting 5 inches Spider shoppe all the way baby. I step over people to deal with this guy Top Gun

This guy from west coast shop sold me 2 Poecilotheria regalis 1 Poecilotheria trigrinaweselli those were slings he also sold me a 6 inch brachypelma hamorii female and a 5 inch brachypelma boehmei female also a harpactira pulchripes female 3 inch sick a f good deal total heavy hitter order super happy

I just made my 3rd or 4th purchase from spider shoppe. They communicate with you like there your best friend. Super friendly, they will speak to you almost anytime of day and never seem to be bothered. The deliveries are always super fast. I’ve had all of my shipments in less then 20 hours. All spider always show up healthy. Couldn’t ask for anything better. Would recommend them to anybody. Preferred shoppe!

I've ordered from both the East and West locations and had a great experience both times. Seller was very communicative and helpful. The selection and prices were great and the T's arrived in perfect condition. Would definitely recommend to others and would buy from them again.

This vendor had something I've had my eye on for a while, but when I saw the price I knew I had to jump in.
I was met with kind, quality customer service and fast communication, and what appears to be a genuine seller.
He did not hesitate to load up with freebies and SWAG, which was a nice touch.
Items arrived in good health and was packed professionally for the hot weather.
I'd recommend adding his site to your list of sites to check!
Thanks!

I had been wanting to cross Citharognathus hosei off my list for awhile, but the prices I'd seen them being offered for were still a bit too high. While browsing the classifieds on AB, I discovered that not only did the Spider Shoppe have C. hosei in stock, but at a price that was 60-75% lower then the competition. I immediately reached out to Ty to see if the price was legit or a typo (which happens from time to time). To my utter disbelief, the price was legit. This put me in a bit of a jam, as I was going on vacation the next week. I wouldn't be able to receive any shipments, I didn't want to pay and take the risk of them being shipped while I was gone, but I didn't want this opportunity to slip by. I communicated my concerns to Ty, who offered a very generous solution. He reduced his available inventory number for C. hosei by three, essentially reserving them for me until I got back from vacation. The trust he placed on my word and the potential risk of losing a guaranteed sale while he waited on my purchase floored me. THAT is the definition of customer service that is above and beyond. True to my word, as soon as I got cell reception on my way back from the camping trip, I placed the order. A few days later, I picked up an exceptionally packaged box from my local FedEx Ship Center. Despite being summer in the Midwest, the box temped at 77 degrees when opened and contained three perfect and active C. hosei slings. The rehouse went smooth, even though two of the slings were already showing some attitude. They've all since settled in well, having taken several meals and created burrows behind their cork bark pieces. In the future, I suspect I will have many transactions with the Spider Shoppe (already eyeing the Mindanao Oriental's lol). I have absolutely no reason to believe I will ever be disappointed, especially with the kind of quality service I received as a brand new and unverified customer.

Ty, thank you once again sir for you're unbelievable support in helping me cross this species off my list.

Thanks,
--Matt

I did a trade with Tyler. All around a great experience. It went smooth and fast. Very clear communication.
We set a date quickly. Packing was solid. Animal was healthy.
Couldn't ask for more.
I will be doing business again with Spider Shoppe.
Would certainly recommend!