This was a great purchase. I've wanted to own an arthropod for the longest time now, and someone happened to send me a link to this website. The customer service was wonderful, and I loved how cheap it was for overnight shipping. The Tailless Whip Scorpion arrived unharmed and in perfect condition. I'm not even upset about how they mixed up P. mexicanus and P. whitei, because I was perfectly fine with any Tailless Whip, and it's understandable how they'd get them mixed up. Probably the best purchase I've made in my life! I might order some Millipedes from them soon.
I recently got into the hobby and Aaron was very helpful getting me started. He answered all the questions I had, even when I called multiple times with questions. He even warned me before buying that this is an addictive hobby. He's right - I got two more tarantulas from him.
When there was a problem with one of the shipments he was very quick to fix the issue.
Impressive selection, especially for a small business
Additional supplies available to be included in the overnight shipping so your tarantulas have a good home right away
Aaron has been wonderful at providing both tarantulas and insight to my partner and I as new tarantula owners.
The slings we've received from him have been healthy and he provided advice and assistance after tragedy struck and one of our slings was damaged during a stressful transit (my package carrier apparently isn't always so gentle...) in which she molted unsuccessfully. Aaron does as much as a person could to try to ensure the health of the spiders during transit. They were ensconced in their little tubes with properly snug moist paper towel for padding (I've only gotten slings) and those tubes were safely within a lot of packing with a heat-trapping, protective styrofoam box between the packing and the shipping box. There was even a heating pack affixed to the top since it was winter, far enough away from the slings with packing between to keep them warm without causing issues from overheating.
The spiderlings have been an absolute joy. They've been eating healthily thanks to Aaron's advice about regulating their temperature to a warmer point than I had started with and the avic. M6 we got had her first molt successfully with the very hungry and wonderfully outgoing g. pulchra sling looking not far behind right now. I can't imagine getting a tarantula from anywhere else now that I've worked with Aaron.
Third time ordering from Aaron at PNW. Each time I've purchased I'm more satisfied than the last. Selection is really nice. Picked up a few Phormictipus juvies, an Avic, two beetle grubs.
Excellent experience across the board. Will likely order from again.
healthy spider, packaged safely, ate the first day
Cons
none
I found this forum when I was doing research for my first t, but I honestly joined so I could check the classified section. I'm so glad I did. The prices are great; the G pulchra I ordered was the least expensive I've found anywhere, and a larger size than I expected. It was a great introduction to the hobby. If I order more, I won't hesitate to return.
I placed a couple orders with Aaron over the past month and could not be happier. From start to finish. Excellent communication, specimens are healthy and well cared for, goes out of his way to ensure sure his customers are satisfied. I highly recommend Pacific Northwest Arachnids!
First time I purchased from this seller and I am very happy. Everything was shipped the same day as it was purchased. And I even got an extra scorpion.
Attitude/Friendliness of Aaron - he gave me a freebie!!
Cons
NONE!
I had been looking around for an avicularia purpurea, I was lucky to find one for sale on PNW Arachnids, and promptly made my order with one other T along with some supplies. The entire experience shopping with PNW Arachnids was extremely pleasant. They are located in Oregon, and I in Washington. I chose overnight shipping for the LAG, and Aaron sent me a message a few hours after I ordered letting me know he is able to overnight my order for a lot cheaper since I'm much closer to him. He included a coupon for my next order to make up for the difference in price. I emailed him the next day asking to add a few supplies to the order because I forgot to include them when I initially submitted my order, and my order had not yet shipped (I ordered on a Thurs, he was going to ship on Mon). He added those on with no problem. When my order came, I noticed three Ts, rather than two. I called him immediately to find out what happened - I was worried maybe the third T was supposed to go to someone else. He told me it was a freebie, and I was pleasantly surprised! All animals and items arrived in perfect condition. Great experience and will be ordering again (especially since I've got some $ left on that coupon!)!
Aaron helped me out with some keeping materials, and some feeders for my tarantulas. I had an issue with the packaging on its arrival, and Aaron was very prompt in his response/feedback. Definitely going to purchase from him again!
Received more than I ordered, completely happy w/the deal I got
Cons
Zero complaints
I have to say Aaron was great to deal with. I took a leap of faith ordering from him, he has a website but I first found him on the classifieds here.
He's knowledgeable, and answered some questions I had about one of my juvie T's, unrelated to the sale. I can tell he does really love these lil spiders, and I know the slings came from a healthy environment. Apart from personally seeming like a good dude, the sale went so smoothly I'll be a loyal customer as long as he's doing this. My girl was supposed to send him the payment via paypal, but it got late and I paid him with my credit card, which I always avoid. Obviously it worked out great, he just had me do it thru his paypal somehow (idk the details), but the way he handled it put me at ease and I had record of my payment.
Ordered through web site
- Super fast communication from Aaron within hours of placing my order!
- Shipment was immediately on its way the following morning!
- All inverts packed with care and arrived alive!
- Prices are outstanding!
- FREEBIE INCLUDED!!!
Cons
ZERO
SUPER FAST communication and items were immediately shipped out the next day! Everything arrived expertly packed and I even got a freebie sling! I will absolutely be ordering from PNW Arachnids again! Was an absolute pleasure to deal with Aaron and the prices are excellent!! Make sure you check out their website. That’s where I ordered from and utilized PayPal to pay. Transaction was FLAWLESS!!
ABSOLUTELY EVERYTHING!
* GREAT Customer Service!
* FAST Responses!
* GENUINE Care For T's!
* PROMPT Delivery!
* EXTREMELY Generous!
*GORGEOUS Enclosure Kits!
* 100% SATISFACTION GUARANTEED!
Cons
The word "Con" doesn't even belong on this review!
I am someone who is extremely new to the hobby of tarantula keeping, although keeping invertebrates of other kinds has always been a niche hobby for me. For someone like me, it is important that the person who I purchase my first several slings from is able to communicate effectively and have a sincere, outward joy for what they do. I was blessed for this person to be Aaron!
My order consisted of 3 slings (1 N. chromatus, 1 C. versicolor, and 1 P. irminia) and 2 small Arboreal sling enclosure kits. Aaron was fast at responding to my initial message requesting a purchase and even offered me a choice of freebie tarantulas (of which I chose the P. irminia). Originally, I had requested another tarantula that he informed me he was currently out of. Instead of just leaving it at that, Aaron jumped at the opportunity to show excellent customer service and offered to send the N. chromatus in its place (which was larger and usually cost more, but Aaron charged me for the price of the tarantula I had wanted (which was significantly cheaper!)). He did not have to do that, but he decided to take the extra initiative to make sure that I had a great experience and did not go without! After I had payed, Aaron shipped my package and sent me a tracking code just as he had promised.
Two days later I received the package. When I opened up the box, I discovered his business card and a summary of my order. Underneath this was a protective layer of black styro-foam that formed a firm, snug box around the enclosed materials. Underneath the lid of the styro-foam box I found 3 vials where my new slings were and two Arboreal sling enclosure kits!
The Arboreal sling enclosure kits: These kits featured a good-size bag of Aaron's special tarantula substrate mixture, a small water dish, a set of plastic leaves, and a piece of cork bark that had beautiful green and silver lichen on it. When I put the substrate into the first enclosure I only filled it up about an inch and padded it down. This only used up half the bag, which I used in the other enclosure, so now I have another bag to use! The enclosure itself had no scratches on it whatsoever and was clear as crystal!
The slings: The slings arrived each in their own vial. The vials had been lined with a piece of paper towel and were slightly moist, which was a nice touch! Each sling was lively and in superb condition! Cannot stress enough how happy I am with this purchase!
Great communication! T. Was beautifully and thoughtfully wrapped. Shipping as super fast. 0 issues. I can’t wait to purchase again! Thank you Aaron. My B. Hamorri is lovely.
I ordered my B. Hamorri from PNW Arachnids and my experience was excellent. Communication was quick, shipping was perfect ( and I regularly have issues with other shipments), and my T. Was in really good shape upon arrival. I look forward to ordering again.
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