[Inquiry] Underground Reptiles (Undergroundrept)

satanslilhelper

Arachnodemon
Old Timer
Joined
May 24, 2009
Messages
734
I've seen they're ads, but I can't find a single review anywhere. Has anyone dealt with them before?
 

Obelisk

Arachnobaron
Old Timer
Joined
Jun 15, 2009
Messages
338
I've been to their shop a couple of times and bought scorpions from them. Their animals look good and they're nice people in my experience.
 

ametan

Arachnoknight
Joined
Feb 27, 2010
Messages
186
I'd like to know as well.

I'm thinking of buying some Ts from them, but I'm wary with no reviews.

Can anyone help, please?
 
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ametan

Arachnoknight
Joined
Feb 27, 2010
Messages
186
is this them?

http://www.arachnoboards.com/ab/showthread.php?p=1583159


i don't easily google anything bad about "Undergroundrept". of course, i don't easily google ANYTHING about "Undergroundrept", either
That's them. I've got that lukewarm review, a review some woman put up referring to a birthday party they worked for her kid, and some iffy customer service in the emails I sent them.

Not impressed. Don't think I'm going to try them out. Rian (who answered me) was terse and matter-of-fact and did not answer all of my questions. If they had helpful customer service, I might have considered it even with the one iffy review to go on.
 

UndergroundRept

Arachnopeon
Joined
Dec 29, 2009
Messages
2
Let me know if I can personally answer any questions for you about our business. Thank you for looking into us. :clap:
 

JungleCage

Arachnosquire
Old Timer
Joined
Nov 19, 2008
Messages
111
http://www.faunaclassifieds.com/forums/showthread.php?t=173698 here you go! read further then the first review..... id buy from them.

reading the reviews about the 13 and 14 yrlds that didn't like the customer service doesnt sway me from doing business with them. to me it sounds like a bunch of immature kids combined with a bunch of hearsay. everyone that actually bought stuff from them and has been to thier shop is happy with them
 

thebugfreak

Arachnoknight
Old Timer
Joined
Dec 17, 2009
Messages
209
they were friendly, but i didnt have a really good experience with them because they didnt update their stock availability so i ordered something that was out of stock. i waited three weeks and i finally e-mailed them and they replied saying that it was out of stock. and that they would ship it ASAP. so i was a little ticked off since they didnt notify me sooner and they should update their availability frequently, but i said ok. two weeks passed and i e-mailed them again and they said that the product has been discontinued. so i ask for my money back, but they didnt reply to my e-mail. so i contact them on the boards, and they tell me to call them. so i did, and they said that i needed to talk to the manager and tell them when i bought it and stuff. so after about two to three more weeks, i finally got my money back. but it was like two dollars short. but i didnt want to deal with it. not worth 2 bucks. but the workers seemed really friendly and patient with me.

i would probably buy again since they seemed honest, but next time, ill be asking a lot of questions before giving them money.
 

centipedeman

Arachnopeon
Joined
Sep 8, 2021
Messages
5
I’ve been looking for more centipedes and I’ve noticed they have a cool stock of some, I looked up reviews about them and could only find stuff about their reptiles, anybody have any advice?
 

Arachnopets

Arachnoboards Team
Staff member
Joined
Jan 11, 2004
Messages
548
ADMIN NOTE:

If anyone has a review to share from their own first hand experience from a recent transaction that they consider to be completed, it can ONLY be posted in the seller's review item, which can be found here: https://arachnoboards.com/reviews-reports/underground-reptiles.157/

Anything else WILL BE REMOVED and warnings issued!

Here is a link to the seller's original review thread from our old reviews forum: https://arachnoboards.com/threads/underground-reptiles-deerfield-beach-fl.169270/


Debby
 

KillBoxSpider

Arachnopeon
Joined
Oct 16, 2012
Messages
12
i use to deal with them more there legit they ship out nothing shows up dead more of a reptile site tho to be honest never ordered a t from them good place to get monitors and snakes tho
 
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