Advertisement Just a little vent/rant! I'm sorry LOL. I recently needed to sell a pair of T's because I was broke and needed to pay my electric bill. (Has since been figured out since this transaction didn't work out in time) A customer came through and wanted them, but did not cooperate well even though I was clear and professional. Nothing personal to the customer. I recently had to make a new paypal account cause my old one is going through a password lock, and anyone who uses paypal knows they hold funds until positive feedback is recieved or 21 days has passed, until you have decent credit with them on new accounts. This was never a problem before because customers would send the payment via 'gift' and avoid the %3 fee or simply add the fee with no issues or complaints, since that's kind of how things are online. They were asked to send a non-refundable deposit via 'gift' or send the %3 fee (they did not send the %3..) and when asked for their address for an accurate shipping quote, (they already had a zip code estimate) they told me that I was wrong and the zip code was all I needed (again, never had a problem in the past with this, as the zip code IS an estimate, and IME will sometimes change with address). I was holding the spiders for them cause the female just molted, and after the hold period they informed me that Dec.4th was a good shipping date. I checked and it was, and I informed them I would need them to release the funds from their end and finish paying so that I could ship the spiders, (or at least get the address for an accurate shipping cost) for shipping Dec.4th. They then told me they wanted them to ARRIVE on the 4th, not be shipped on the 4th despite their wording so I was pretty confused but understanding. They quoted me many times to ensure I was following my end of the deal, but still refused to acknowledge the %3 part (which may become an annoying inconvenience soon). So they told me they would not release the funds until the tarantulas arrived, which is understandable..but how can I ship them without it???? A year ago I could have taken it out of pocket to fix this but right now Its a struggle y'know? They continued to say "you're broke yet run a 'small business' and have no friends or family to borrow $18 from???" Which obviously insulted me...and this morning they wanted their deposit back (which is %3 short LOL) since I didn't get around to shipping them today because i'm broke over bills (being a new adult sucks!) and I can't borrow money to pay them or ship them so I told them I need to wait until Paypal releases it within 21 days to send it back, I looked and didn't see an option to send held funds back. If it was literally any one of my regular customers they wouldv'e sent by gift and avoided this whole situation lol. I have major depression and BPD so this particular interaction was/is stressful to say the least. This is the first time this has happened with one of my customers, I don't have a single bad review over my sites/accounts so I'm a little scared. I calmly explained everything that was going on and what's next, I hope they are understanding of the situation because I have no idea what to do about it honestly, besides refund the transaction when Paypal gives me the option or eventually take it out of pocket when I can. Sorry for the rant, Thanks for reading lol.