If you make no effort to get what you want than why make an effort to slander someones reputable business? Some people make me sick!I ordered from this place on November 30th and never heard anything from them. No B. Smithi was ever delivered. Now I have to go through the paypal claim process. What a PITA!!!
About 9 months ago I ordered from NWI and there was a mix up in the shipping and dean contacted me before I even received the order. He was very apologetic and assured me that in the many years dealing in the invert business he had never made a mistake like this. For my trouble he sent me 3 or 4 freebies that totaled around $75! everything came in nice and healthy and bigger than expected. He has my business in the future.