Problem New Phone password recaptcha not working

shining

Arachnodemon
Joined
Jul 15, 2011
Messages
755
Ok mods, please help! I just got a new phone and I'm trying to log in on it but I can't remember my password and I can't pass the recaptcha image selection or there is a glitch to where it is always wrong. Could you pleeeeeasee private message or email me my current password or a link to reset it. The only way I can log on is if I use the new phone's hot spot to use my old phone which is already logged in.
 

shining

Arachnodemon
Joined
Jul 15, 2011
Messages
755
Now the captcha thing isn't working at all. No images or confirmation method appears. All I get is a green check mark that leads me to a page that says I failed the captcha.
 

EulersK

Arachnonomicon
Staff member
Joined
Feb 22, 2013
Messages
3,290
Next time, try clearing your phone's cookies, and failing that, the cache. Each phone has a different process to clear the cache, but it's always easy.
 

shining

Arachnodemon
Joined
Jul 15, 2011
Messages
755
Next time, try clearing your phone's cookies, and failing that, the cache. Each phone has a different process to clear the cache, but it's always easy.
I did that, no go. It was a brand new phone that needed an update. Works now.
 
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