• The Review & Report forums are closed to new posts. Please use our new Reviews & Reports section to leave reviews & reports. If you do not see a review item for a seller, please contact them and request they create their own review item. If you would like to leave a breeding/bite/sting report, please contact an administrator with the species name that you would like to report and what type of report you would like to leave. We will create an item for you. The Seller/Buyer/Shop Inquiries/Warnings forum is still open for new posts.

Michael Jacobi's Spider Shoppe (www.spidershoppe.com)

Michael Jacobi

RETIRED/RARELY USE AB
Arachnosupporter
Joined
Mar 17, 2003
Messages
937
I have been trying to get in touch with this seller for more than a month now. On May 31 I ordered and paid for a subscription to Arachnoculture. In late August I realized I still had not rec'd a copy of the mag. I emailed seller and he got right back to me that he has no record of my payment and if I send him a copy of the receipt he will send a copy of the mag right out to me. I sent the copy of my paypal receipt to him. Never got a comfirmation that he rec'd it. I have emailed him 4 times since then to try to find out what is going on. Twice through the boards here. I have not rec'd a reply nor a copy of the mag I paid for. I am not leaving a negative yet, thinking he may not be getting my emails for some reason and will hopefully see this and get in touch with me. If you are out there Mr Jacobi, please get in touch with me!! Thanks!
I replied to your email yesterday informing you that I cannot look into this problem if you don't provide your actual name. I get a couple of hundred emails each day. Here again, you have given me no info except for your username (and your email address is also no clue). If you wish to post a review or voice a complaint, please sign your posts with your name. Anonymity doesn't aid customer service.

Best regards, Michael
 

pinkzebra

Arachnobaron
Old Timer
Joined
Apr 19, 2006
Messages
435
I have to publicly apologize for stating that it took 4 emails to get a response. It "only" took three. I didn't see the email that was sent to me since my last attempt at contact. I have been assured that I will receive an issue of the magazine soon. Thank you, I appreciate it.

Anonymous here but not in my emails.
 

pinkzebra

Arachnobaron
Old Timer
Joined
Apr 19, 2006
Messages
435
Now a POSITIVE

This issue has been solved to my extreme satisfaction. Thank you!!
 

swatc1h

Arachnobaron
Old Timer
Joined
Sep 3, 2004
Messages
363
I replied to your email yesterday informing you that I cannot look into this problem if you don't provide your actual name. I get a couple of hundred emails each day. Here again, you have given me no info except for your username (and your email address is also no clue). If you wish to post a review or voice a complaint, please sign your posts with your name. Anonymity doesn't aid customer service.

Best regards, Michael
Makes things easier through here seeing that i'm not the only one getting into (crazy emails) contact, well its reguarding LAOS the following mornng i sended out a amount of #####. swatc1h/r0bferrer@yahoo.com Rob F. DJ Jr. for short.
 

swatc1h

Arachnobaron
Old Timer
Joined
Sep 3, 2004
Messages
363
Things were suppose to plan out for last thrusday. If i had before then gave additional info for shipping on last message. My fault but michael im trying to get ahold of you.
 

Bekky

ArachnoViper
Joined
Jul 18, 2005
Messages
9
I'm sorry to hear that a few folks out there are having problems with Michael. I have been dealing with Michael on a professional level for a number of years now, and have always been satisfied with the services provided. Michael has always been a man of his word, and never mislead me in any way. All of the animals I have received from him have been the stated animals. I have been involved in breeding loans as well, and Michael is always honest and fair. As hopefully anyone can see, he will always try to do right by the people that entrust him with the care of their animals.

Best regards to all, Bekk
 

Jonathan

Arachnoknight
Old Timer
Joined
Mar 24, 2005
Messages
178
POSITIVE
I recently purchased some female tarantula's, and an Aussie T from Micheal. You can really tell that he has been doing this for a long time. Everything, including the packaging was top notch. It is really a shame that such a professional is retiring.
Jonathan
 

syndicate

Arachnoemperor
Old Timer
Joined
Aug 26, 2005
Messages
4,508
positive
just got some spiders in from spider-shoppe yesterday and they all arrived in great health.
 

swatc1h

Arachnobaron
Old Timer
Joined
Sep 3, 2004
Messages
363
I responded ASAP to the emails, is it on the spam box?. For now all i need is my full refund Michael.

PayPal $200.00 USD to r0bferrer@yahoo.com


Robert D.J
 

Arachnomaniac

Arachnopeon
Joined
Mar 6, 2006
Messages
13
5 months and still waiting

I sent Mr. Jacobi $20 thru paypal on July 10th as a preorder for his dvd "Tarantulas in the Terrarium." Since that time I have never heard from him and have been unable to reach him. Over the course of the last 5 months I have emailed him at least 5 times with no reply, tried to reach him thru these boards and also phoned him. The message on his phone states that his number,(the one listed on his website) is for "friends and family only, I left a message anyway but still no response. I'm not sure what happened here as I believed Mr. Jacobi to be a well respected member or this hobby/community. I know it is only $20 but I hate feeling ripped off.
 

Taceas

Arachnolord
Old Timer
Joined
May 12, 2006
Messages
659
POSITIVE

Yet again Michael hasn't disappointed me. I ordered a juvenile Poecilotheria subfusca yesterday from him and he sent it the same day I ordered and made payment. It just arrived today in perfect shape. Beautiful specimen, tuboot.

Excellent critter, excellent packaging, excellent communication and smooth transaction.

I'm really sorry to see some of these negative reviews, but I guess you can't please everyone all the time.
 

siderdude

Arachnopeon
Joined
Oct 5, 2003
Messages
39
Positive

Order Went Thru Without A Hitch And They Were Beautiful Speciments.
Will Order From Again In The Future.
 

swatc1h

Arachnobaron
Old Timer
Joined
Sep 3, 2004
Messages
363
RE: Shipping/Refund

Been almost TWO months and i've replyed couple of times to the original topic.....................:mad:
 

patexan

Arachnopeon
Joined
Dec 9, 2006
Messages
47
Positive

I ordered The Tarantula by W.J. Baerg. The book was packed well and was shipped quickly. Thanks Michael for a great job.
 

mackids

Arachnosquire
Old Timer
Joined
Nov 10, 2005
Messages
102
+positive+

I received two spiders, P.Regalis, P.Formosa, from Michael. Communication, packaging and overall quality was excellent. It was a pleasure doing business with him!
 

Heather

Arachnoknight
Old Timer
Joined
Jan 6, 2007
Messages
179
POSITIVE and then some!

I ordered my P. metallica from Michael on January 26th. Due to the cold weather the shipping was delayed for some time... but I recieved my beautifly Kimber!

Michael was a patient and very professional person! He sincerely cares about his critters and will do what is best for them! That, to me, is a very responsible seller!

Prices were very fair! If he offers any Pokies when I have the money I will not hesitate for one moment to make a purchase from him!

2 Thumbs Way UP!

Thank you Michael! Kimder is still hanging in there... made a web and we are awaiting the molt! :worship:
 

138

Arachnoknight
Old Timer
Joined
Oct 2, 2004
Messages
289
POSITIVE

although i wasn't expecting your packing method. all went well. thanks again! now i have a T from all 6 continentsi think...
 

SamtheMan

Arachnopeon
Joined
Sep 24, 2005
Messages
38
Positive

I received an impressively packed C. elegans "tobago" today in the mail. It was so well packed I almost had trouble getting it out of all the protective layers. Marvelous little gem of a spider, none the worse for wear.
 

138

Arachnoknight
Old Timer
Joined
Oct 2, 2004
Messages
289
another great packing job. thanks again Mchael! :D :D
 

massmorels

Arachnobaron
Old Timer
Joined
Mar 3, 2007
Messages
336
hot pokie at an even hotter price.. great packaging gave me a few new ideas on my methods. no complaints, just recommendations..
sorry for the delay in feedback, but im a slacker.
Thanks again...
 
Top