[Inquiry] Help with the spider shop!

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Wolfe5467

Arachnopeon
Joined
Dec 29, 2020
Messages
12
Hi, I impulsively bought a Regal jumping spider and now realised that I would not enjoy keeping spiders as much as scorpion. Does anybody know how to cancel a pending order with the spider shop??
 

Baby T

Arachnoknight
Active Member
Joined
Dec 7, 2018
Messages
159
Hi, I impulsively bought a Regal jumping spider and now realised that I would not enjoy keeping spiders as much as scorpion. Does anybody know how to cancel a pending order with the spider shop??
You can reply to the confirmation email. I've had to do this to rearrange a delivery. They may not refund you but give you a voucher to use in the future instead

Info@thespidershop contact them here. Just be honest! They're good guys
 

HeartBum

Arachnosquire
Active Member
Joined
Nov 14, 2020
Messages
121
Cancelled an order once as I went over budget before payday :shy: I used their contact form on their website and it was refunded, no problems. Like @Baby T said, they're good guys :happy:
 

Arachnopets

Arachnoboards Team
Staff member
Joined
Jan 11, 2004
Messages
508
The only one who can definitively inform you of a seller's cancellation policy is the seller you purchased from. Your best bet is to contact them directly.

Good luck!
 
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