• The Review forums are closed to new reviews.

    Please use our new Reviews & Reports section to leave reviews.

    Information on how to use our new Reviews section can be found in our Tutorials forum.

A1 Reptiles (www.a1reptiles.com)

Nemesis

Arachnosquire
Old Timer
Joined
Oct 2, 2002
Messages
92
Positive

My very first mail order purchase was from A1. I purchsed 2 cultures of Hydei Feeders for my s'lings on 02/18/03. Unfortunately the culture arrived dead.... no activity of any sort in the vials. I waited 3 hours, warmed the flies and still nothing. I had hoped the flies were just cold, but there was no change.

When I called Terri, she was surprised and stated she had never, in 15 years, had a culture arrive dead, but agreed to replace them ASAP. I received my replacement culture and a personal note today. It is large, healthy and very active.

A1 is helpful, honest and I feel I definitely got what I paid for in terms of customer service and quality merchandise. I do not feel they were responsible for the dead culture. I will do business with them again and will recommend them to others.

Kelly Olsen
 
Top