- Joined
- Dec 28, 2005
- Messages
- 207
Has anyone heard back from Austin? I have been trying to get ahold of him, with no response . I need to resolve a situation with him.
maybe he should list his spiders as backordered and not available to purchase, 4 weeks is bull crap for anyone to wait with no response.I received part of my order today. The rest is coming in two weeks. It took 5 months from after the pre-import order arrived. It was an overwhelmingly large order for Austin to deal with. He's plugging away as best he can. I know it's frustrating, but all you can do is wait. He'll get you your spiders, of that I'm sure.
Guess I need to add:ADMIN NOTE:
Thank you to all that have shared their first hand experience thus far. It would be very helpful to other potential customers if everyone who has had (what they consider) a recently completed transaction to please post a review in his review thread.
It can be found here: https://arachnoboards.com/reviews-reports/austin-s.38/
Please note that anything that resembles a review in this thread will be deleted. I would hate for valuable information to get removed or lost.
Thanks,
Debby
Yep. Nothing there. I check it every time I check my email now.He has replied to me. Have you checked your spam folder?
I just filed a claim with PayPal to get my money back. That’s probably the best thing you can do at this point is to talk to your bank/credit company. I have read so many negative posts on other Facebook pages about 03arachnids Austin seems to have very “bad luck” with his imports and his communication is terrible. Always gives the same excuses “20+years in the hobby, my wife my kid, import items not fulfilled or died...blah blah blah”. He’s in way over his head. So your money or your order you're not going to get for a looooongtime.Yep. Nothing there. I check it every time I check my email now.