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  1. Blade122888

    Blade122888 Arachnopeon

    Blade122888
    5/5,
    "Hands down, Best pet store in Austin!"
    Store Visit Date:
    Jul 14, 2016
    Store Condition:
    5/5,
    Variety:
    5/5,
    Employee Knowledge:
    5/5,
    Price:
    5/5,
    Would you purchase from again?:
    Yes
    First, let me say Dave is THE BEST I have EVER met when it comes to customer service, overall knowledge, and meeting customer needs. Dave is literally THE REASON I am no longer an arachnophobe, and he also sold me every T I have to date! Bought a Rosie from him a while back, and just recently a C. Cyaneopubescens (GBB) sling. He kindly let me inspect each sp., pick out my favorite, answered EVERY question I had without fail, even gave me reports on the sling's last feed/maintenance dates! He, as well as every other employee I have met in the store, are a pleasure to be around. I cannot say enough about how outstanding my experience with this store has been. The selection is fantastic, the sp. care is SUPERB, the prices are beyond reasonable, they will literally bend over backwards to help you have the best purchasing experience possible. ZK, you guys are MIRACLES!
  2. emitellall

    emitellall Arachnopeon

    emitellall
    5/5,
    "Amazing Store!"
    Store Visit Date:
    Dec 23, 2015
    Store Condition:
    5/5,
    Variety:
    5/5,
    Employee Knowledge:
    5/5,
    Price:
    5/5,
    Would you purchase from again?:
    Yes
    I've purchased 5 tarantulas here now on different occasions, and each time was as great as the last. Dave, the owner/spider guy, is a treat to interact with and very knowledgable. He got my 5 year old into tarantulas, and has always given me a great deal accompanied by great instruction and information. I cannot speak to the rest of the store, as I always stop at the two subadult/adult tarantula cabinets and one spiderling cabinet and am unable to take my eyes off of them. I encourage anyone in Texas or passing through Austin to visit this store.
    In short: excellent stock, excellent prices, excellent customer service
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