5 out of 5, this wasn’t my first purchase and probably won’t be the last. The animals always look good and healthy, I’ve only ever gotten one dead tarantula (in an order that was quite large) and Vixvy was quick to give me a credit, which wasn’t an issue since I buy from them frequently and sometimes it happens, despite our best efforts. Vixvy is probably one of the best packagers I’ve ever seen, including when compared to big companies like Underground Reptiles!