Pros - Outstanding packaging
Cares for the wellbeing of the animals
Cons - Minor delays in communication
I ordered five Sicarius Thomisoides and a few Selenops radiatus from Tom. The shipping date we originally agreed on didnt work as they all went into premolt around that time. Not wanting to risk injury to the spiders, Tom delayed shipment for a few days until they had all molted. When they did arrive, I was pleased to find an incredibly well protected package with insulating, reflective styrofoam. Each specimen had been carefully packaged in a small vial with soft tissue; the Selenops had theirs slightly moistened. I had also received not only the free S. thomisoides but also three extra free S. radiatus besides the one I had paid for! They are all active and healthy. Most of the Sicarius immediately buried themselves and the Selenops explored every inch of their enclosure. Tom took a little longer than some other dealers to respond to certain emails and texts but this was a trivial issue. This was an overall satisfying experience and I'm very privileged to own my very own sand spiders courtesy of Tom Patterson.