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Tarantula Canada

Dealer details

Address
Montreal, Quebec
Canada
Preferred Method of Contact
Via email address listed below
Email Address
tarantulacanada@yahoo.com
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Latest reviews

Excellent Customer Service and Quality of Animals
Purchase Date
January 9th, 2021
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Pros
  • Great service
  • High quality animals
  • Service available in both English and French
  • Wonderful prices
  • Great packaging
  • Seven day live arrival guarantee
  • Great selection
Cons
  • None
I can't say enough good things about these guys, Martin and Amanda are wonderful people and provide excellent quality animals for extremely fair prices. The animals came very carefully packaged within eighteen hours of being shipped, and are extremely healthy. They prioritize delivering healthy animals and providing customers with excellent service, and were great about communicating everything to do with the order. All of my animals have since eaten for me and are exploring their enclosures. The variety of tarantulas they try to keep in stock is huge, and they try to get in new/weird species whenever possible. Prices are all excellent, probably 1/2-1/3 that of anything you'll see at an pet store, and they also offer seasonal discounts and bulk purchase deals like 5 for $25 or 3 for $90 that can reduce the prices even further. The animals were packaged inside rolled damp paper towels in vials, which were then placed in a thick insulated box with plenty of padding and a heat pack that stayed very warm for over 24 hours after the package arrived. They were very interested in making sure the animals were healthy after I received them, and asked that I contact them if absolutely ANYTHING seemed worrisome. All of the animals I received are healthy, and began exploring their enclosures within 24 hours of being housed. They all ate within 48 hours of being housed, and are now acting like normal, healthy spiderlings.

10/10 across the board, I would absolutely recommend this dealer to anyone looking to buy tarantulas or other invertebrates in Canada.

Attachments

Purchase Date
March/20/2020
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Pros
  • Great packaging
  • Live guarantee
  • Awesome selection
  • Extremely helpful and responsive communication
First of all, Amanda is very kind and helpful in my first ever tarantula purchase. My questions were answered in a timely manner. When I got my slings, a B. Boehmei didn't survive the transport. I quickly sent an email and a reply was sent back right away!! She told me that I would get a replacement, but I told her that I would get it instead on my next order. So after 3 months I ordered a bigger shipment, all of them survived and are now thriving well. I also requested to get a 3" female C. Cyaneopubescens and they surely delivered!! I am extremely satisfied with my 2 orders. I can assure you, that Tarantula Canada is a trustworthy company who truly cares about their animals.

Attachments

Purchase Date
2019-09-14
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Pros
  • Healthy Ts, very supportive, they care for both customer and Ts.
Cons
  • None
They are awesome couple that runs this fantastic business. I can tell from their support that they really do care for their animals. I've received my slings in a day for both times of purchase on time. One of them unfortunately passed on 4th day and they were quick to respond and replace it for me immediately. I bought 5 slings from them and now they are healthy and thriving.
I feel like I've over-asked questions for almost a month due to many concerns, but Amanda has not hesitated to answer and responded every single question despite of them busy with prep for the Expo. I'm certain that this is one of the best customer service I've received during my life time and 100% recommend all Canadian enthusiasts to visit their website and take in their specimen if you are willing to take good care.


Thank you for your business and great passion toward Ts :D
2 members found this helpful.

Dealer information

Category
Dealer Reviews
Added by
tarcan
Views
995
Reviews
3
Last update
Rating
5.00 star(s) 3 ratings
Location
Montreal, Quebec Canada

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