First of all, Amanda is very kind and helpful in my first ever tarantula purchase. My questions were answered in a timely manner. When I got my slings, a B. Boehmei didn't survive the transport. I quickly sent an email and a reply was sent back right away!! She told me that I would get a replacement, but I told her that I would get it instead on my next order. So after 3 months I ordered a bigger shipment, all of them survived and are now thriving well. I also requested to get a 3" female C. Cyaneopubescens and they surely delivered!! I am extremely satisfied with my 2 orders. I can assure you, that Tarantula Canada is a trustworthy company who truly cares about their animals.
Healthy Ts, very supportive, they care for both customer and Ts.
They are awesome couple that runs this fantastic business. I can tell from their support that they really do care for their animals. I've received my slings in a day for both times of purchase on time. One of them unfortunately passed on 4th day and they were quick to respond and replace it for me immediately. I bought 5 slings from them and now they are healthy and thriving.
I feel like I've over-asked questions for almost a month due to many concerns, but Amanda has not hesitated to answer and responded every single question despite of them busy with prep for the Expo. I'm certain that this is one of the best customer service I've received during my life time and 100% recommend all Canadian enthusiasts to visit their website and take in their specimen if you are willing to take good care.
Thank you for your business and great passion toward Ts