Separate names with a comma.
Pros - honest and professional
after a week or so and multiple texts, we finally got my order together. these guys are top notch and always answer every question. they are very professional and willing to help in any way. plus added a free GBB, wow cant go wrong with that. Thanks Erik & Amanda.
Pros - Amazing customer service
They know the Latin names for their scorpions
They responded to all my emails and did so real fast.
Scorpions I got are healthy no missing legs or feet I've seen some people from different vendors get scorpions with missing feet.
Great packaging (from repticon) they even gave them a hide.
Cons - I have none!
Amazing customer service I bought a asian forest (heterometrus spinnefer) scorpion that was out of stock so they gave me 2 of the Asian forest scorpions they did have in stock (heterometrus Longinimus) I am happy with the way they handle situations like this especially since I was at repticon and their is people all over the place asking questions.
They new what the Latin names of their scorpions were Wich i appreciate I went to another breeder and they didn't know what scorpion they had. When I asked he said " O please don't make me give you the Latin name , don't make me lie to you" I am happy that Pinchers and pokies know what they have.
Most of the scorpions being sold were in a dish with eco earth only ,but pinchers and pokies had a hide for them, The extra care even when selling them is great to see.
They gave me tips on feeding and care in general I appreciate it especially as I am new to caring for scorpions. They responded to all my email quickly and they would ask me questions to give me a better answer I like the extra effort they put in giving you the best answer it shows they do care.
The next time I get an arachnid I will buy it from pinchers pokies.
I had been wanting to add some new scorpions to my inverts for a while when in early December I saw Tom Moran's unpacking video from Pinchers & Pokies and decided to check them out and I'm very pleased that I did. When I looked at their scorpion availability I was impressed with how diverse and unique it was. I immediately knew that once the holidays passed I was going to place an order and I did.
Their website is laid out very professionally, and navigating through all menus is a breeze. The whole ordering process is very straightforward and simple. Communication was good and friendly, and their customer service is A+ all the way.
I ended up purchasing 8 scorpions and a female tarantula ( Heteroscodra maculata)on December 23 and asked them to hold off shipping until after the new year holiday, which they did with no problems. Packing was suberb and everything was clearly labeled. The quality of the inverts was top notch. They weren't just healthy they were thriving and I appreciated that.
Overall I couldn't of asked for a smoother transaction or better customer service and highly recommended checking their site out, and I'm sure I will be a repeat customer in the future.
Pros - Competitive Prices
Very Good Communications for delivery schedule
Cons - Surprise Freebie
When I placed this order I was able to get a Psalms ecclesiasticus when I could not find it elsewhere. The T's arrived on the agreed delivery date. Communications went well with automatic order reply from the website in combination with a personal email to confirm ship date. The T's were healthy and packaging for them was very good.
The only negative was the surprise freebie of an OW Tarantula. At that time I was in doubt on my desire to move to tarantulas that have much more potent venom. Now that I have owned the H. Gigas for a while I am satisfied to have this T in my collection.
I will continue to look at their website for potential future orders.
Pros - great communication and excellent packing
Cons - none
I couldn't be happier with the trade. every thing arrived healthy and on time and I'm especially grateful for the excellent suggestions he gave me when I told him that I couldn't make up my mind.
Pros - Healthy animals arrived cross-country in a timely manner.
Cons - Not necessarily a con: seller uses a single piece of damp towel to secure animals in vials for shipping. Extrication was a little tricky (for me, not the animals).
Purchased from Erik and Amanda a variety of arachnids--slings, scorplings, and...um...vinelings. They were very patient when I had to change my order, and they even gave me a discount for the size of the order. Package was secure and had a heat pack. Animals were healthy and vigorous, even though the B. jacksonis did their usual playing possum.
Absolutely "Yes!" to doing business with them again.
Thanks Pinchers & Pokies Exotics, LLC
Pros - - Huge variety of arachnids
- Reasonable prices
- Great communication
- Reasonable shipping policy
- The t. arrived healthy and packaging was super convenient
Cons - - Nope, none!
Purchased a P. murinus sling from Pokies & Pinchers online last week. I've been looking for an orange or red color form P. murinus for ages and Pokies was (as of last week anyway) the only one carrying them.
All-around it was an excellent experience and ended with my new sling arriving last night in good form. A huge plus for this experience over what I've come to expect is that when they packaged my sling, they put a paper towel cap on the inside of both the top and bottom ends of the vial the sling shipped in, allowing me to remove the bottom cap and nudge the sling out of the paper towel wrapping from the back end. So much better than unwrapping the entire thing and hoping and praying the sling would run in the right direction! You guys rock!
Pros - great variety, great customer service, good prices.
Overall you can tell they're great people from the way they treat their customers and critters. Never pushy to sell, patient with all questions; and I had a lot of them! And the way they kept their critters you can tell they're there just not to sell but also care for them.
Price were pretty standard when it came to rare species, and actually lower than most for common species.
Pros - -excellent communication
-great customer service
Cons - None
I am pretty local to where they are located, so I was able to meet in person to collect the slings I purchased. Naturally I was excited, and the slings are beautiful. It has only been a night since I've had them, and they are responsive, active, and have already eaten. I will 100% be ordering from them again, and also hope to see them at some of the repticons in the area, which I was given some information about when I met up. (Side note: Pretty cool as there are several and each one has different regulations on which animals they have.) It is very clear that they care about their critters and their customer service, and also have more than reasonable pricing for their critters too. Five stars all across the board.
Pros - Absolutely everything. From initial communication, to prompt shipping, packaging and quality.
Erik and Amanda take great pride in what they do and it shows. I will definitely make them my go to from here on out. Thanks again.