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Pinchers & Pokies Exotics, LLC

Arachnoboards Username
ErkW
Website
http://www.PinchersandPokies.com
Previous Review/Report Link
http://arachnoboards.com/threads/erkw.279647/

Reviews summary

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Overall rating
4.90 star(s) 30 ratings
Quality
4.87 star(s)
Variety
4.90 star(s)
Communication
4.90 star(s)
Packaging
4.97 star(s)
Price
4.90 star(s)
P. Regius
Purchase Date
12/2/2021
Transaction Type
Purchase
Quality
1.00 star(s)
Variety
3.00 star(s)
Communication
2.00 star(s)
Packaging
5.00 star(s)
Price
3.00 star(s)
Would you purchase from again?
No
Pros
  • Quick Shipping
  • Packaged Well
Cons
  • Quality Control
  • Lacks Resolution
  • No Guarantee for Health/Condition
I recently bought two P. Regius adult females from P&P and they arrived alive. I have several spiders and was adding to the collection, upon moving these two spiders over to their new homes, I noticed one was moving slow. I gave it time to adjust/explore/de-stress in the new habitat prepared for it. I then noticed over the next two days that it didn't present the behavior of any of the other P. Regius I have and, in less than three days, it was dead. The other one is doing well and thriving. My concern is that this was a WC that didn't have proper monitoring for behavior/health before it was shipped. No resolution offered, but they did send a link on how to care for P. Regius. Communication attempted did not address the issue, nor was there an attempt to resolve it. This wouldn't be a seller I would get P. Regius from.
2 members found this helpful.
Great Service
Purchase Date
5-15-21
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Pros
  • Great people and awesome spiders!
I had a DOA AND was outside of the LAG and they still worked with me. I only asked for discount was expecting a 5-10% maybe a little more. But they paid for the whole tarantula and I only had to pay for shipping. They are great 😊 can't wait for my new friend to be here 😁
Love my new T
Purchase Date
10/20/2020
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Pros
  • Great community, decently priced, good selection
Cons
  • None
I purchased a confirmed female A. Seemani. She is very pretty, came packed well. She has been active and redecorating her enclosure. My son said it was best birthday present ever. I would def purchase again from them!
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IMG_20201021_135919334~2.jpg
Ms. Cleo is home safe!
Purchase Date
October 5, 2020
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Pros
  • T was packaged very well
  • T was/is healthy
Cons
  • none!
I ordered a 2.5" A. Chalcodes on the 5th of October. She's my first T, so I was so excited to get her! I just got her this morning, right on time :)
She was packaged very well. The container that she was in kept her from bumping around during shipping, but she still had enough room to be comfortable. She looks very pretty and very healthy! She was a little shy when she was first rehoused (which is expected), but within a couple of hours she was out exploring. She's now in her cork bark hide relaxing.
I sent a question through the contact page asking about if the measurements were in DLS. They quickly emailed me back and answered my question.
I would recommend them 100% for getting Ts! Thank you guys for my wonderful Cleo. :)
Erik is awesome!
Purchase Date
09/13/20
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Pros
  • They are very understanding. Good ppl make good business
Cons
  • Nothing..
Bought a p murinus tcf.
Had erik hold it for 2 weeks until i settled into my new home we bought..
Very very long story short.... crap hit the fan and now we gotta deal with this family issue and issue with our home.. i cant even keep my pets with me and family and friends are watching them for us for the next 2-3 months..sucks..
Explained all this to erik.. and he graciously refunded me even though he has every right to say no.. which i wouldnt have been surprised if that happened. I wouldnt had been mad or blamed him if he denied my request. It is stated all sales are final in his terms and conditions.
Lo and behold, erik completely understood my situation and refunded me.
God bless erik. Once everything is resolved with the home and family, i will definitely pick something up!
Shop from him. Hes a great guy!
Lastly, please don't think hes open to refunding everyone. As a seller of things myself.. it sucks doing returns so please dont take advantage of his kindness.
Purchase Date
6/17/2020
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
4.00 star(s)
Would you purchase from again?
Yes
Pros
  • Excellent communication
  • Fast shipping
  • great packaging
  • Variety
I purchased some scorpions and tarantuals from Pinchers and Pokies and they arrived the very next day in great health. Highly recommended!
Purchase Date
4/29/20
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
I have placed several orders with Erik and Amanda over the last several years and they have always been fantastic to work with. Excellent communication, healthy specimens, and professional packing. I will never hesitate to recommend Pinchers & Pokies!

Thanks again guys!
Purchase Date
3/26/2020
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Pros
  • Great , communicative service . Nice packaging , healthy Ts
Recently purchased two spiderlings from Pinchers and pokies. I was very happy with the packaging and how much effort they put into making sure they were wrapped up safe. the two tiny spiderlings were in individual drams that were padded with paper towels inside a small container, and that container was in a larger box that was also full of padding. My spiderlings were both lively and came out right away.

I was impressed with the specific information on their website regarding shipping. for example, they mentioned that on ship day you likely would receive your email really late in the day because they drop off late so the spiders don't have to sit at FedEx for a long time. they also responded to my questions about how many of certain species were in stock relatively quickly. I feel like the prices were fair.

My shipping price was higher than the estimate chart provided , but they did say it was only an estimate.

I will purchase from them again in the future.
Purchase Date
2019-10-11
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Pros
  • - Huge variety of arachnids - Reasonable prices - Great communication - Reasonable shipping policy - The t. arrived healthy and packaging was super convenient
Cons
  • - Nope, none!
Purchased a P. murinus sling from Pokies & Pinchers online last week. I've been looking for an orange or red color form P. murinus for ages and Pokies was (as of last week anyway) the only one carrying them.

All-around it was an excellent experience and ended with my new sling arriving last night in good form. A huge plus for this experience over what I've come to expect is that when they packaged my sling, they put a paper towel cap on the inside of both the top and bottom ends of the vial the sling shipped in, allowing me to remove the bottom cap and nudge the sling out of the paper towel wrapping from the back end. So much better than unwrapping the entire thing and hoping and praying the sling would run in the right direction! You guys rock!
One member found this helpful.
Purchase Date
2019-08-13
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Purchased a Ephebopus murinus and the specimen arrived quickly and safely, and is honestly one of the most beautiful spiders in my entire collection. I'm already looking forward to doing business with them again!
Purchase Date
2019-07-13
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Pros
  • great variety, great customer service, good prices.
Cons
  • none
Overall you can tell they're great people from the way they treat their customers and critters. Never pushy to sell, patient with all questions; and I had a lot of them! And the way they kept their critters you can tell they're there just not to sell but also care for them.
Price were pretty standard when it came to rare species, and actually lower than most for common species.
Purchase Date
2019-06-21
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Pros
  • -excellent communication -great customer service -knowledgeable -reasonable pricing -remarkable Ts
Cons
  • None
I am pretty local to where they are located, so I was able to meet in person to collect the slings I purchased. Naturally I was excited, and the slings are beautiful. It has only been a night since I've had them, and they are responsive, active, and have already eaten. I will 100% be ordering from them again, and also hope to see them at some of the repticons in the area, which I was given some information about when I met up. (Side note: Pretty cool as there are several and each one has different regulations on which animals they have.) It is very clear that they care about their critters and their customer service, and also have more than reasonable pricing for their critters too. Five stars all across the board.
Purchase Date
2018-08-18
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Pros
  • Absolutely everything. From initial communication, to prompt shipping, packaging and quality.
Cons
  • None
Erik and Amanda take great pride in what they do and it shows. I will definitely make them my go to from here on out. Thanks again.
Purchase Date
2018-08-04
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Pros
  • Answered my emails kindly and quickly Good prices Held for Pickup Good packaging Use cold/heat packs Healthy tarantulas
Cons
  • N/A
I was really excited to find a place selling A. chalcodes at a great size and price, and I was completely set once I saw they also had decent-sized slings of C. versicolor. I messaged them and got a reply the next day. We arranged to have the package held for pickup, which is really necessary for me because of my work schedule. I was able to pick them up as soon as FedEx opened. The tarantulas were well-packaged and healthy, immediately exploring their new homes.

I would definitely buy from here again, and I've already recommended them to other invert keepers. :)
Purchase Date
2018-04-29
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Pros
  • Had what I was looking for at the right price.
Cons
  • None
Had what I was looking for for my son's bday.
I perused a lot of sites looking for a T off his list, and a scorpion. They happened to have both at good prices. The Obt came as only a crazy t can, and the scorp was very well fed and takin care of
Purchase Date
2018-03-03
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
4.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Pros
  • Amazing customer service They know the Latin names for their scorpions They responded to all my emails and did so real fast. Scorpions I got are healthy no missing legs or feet I've seen some people from different vendors get scorpions with missing feet. Great packaging (from repticon) they even gave them a hide.
Cons
  • I have none!
Amazing customer service I bought a asian forest (heterometrus spinnefer) scorpion that was out of stock so they gave me 2 of the Asian forest scorpions they did have in stock (heterometrus Longinimus) I am happy with the way they handle situations like this especially since I was at repticon and their is people all over the place asking questions.

They new what the Latin names of their scorpions were Wich i appreciate I went to another breeder and they didn't know what scorpion they had. When I asked he said " O please don't make me give you the Latin name , don't make me lie to you" I am happy that Pinchers and pokies know what they have.

Most of the scorpions being sold were in a dish with eco earth only ,but pinchers and pokies had a hide for them, The extra care even when selling them is great to see.

They gave me tips on feeding and care in general I appreciate it especially as I am new to caring for scorpions. They responded to all my email quickly and they would ask me questions to give me a better answer I like the extra effort they put in giving you the best answer it shows they do care.

The next time I get an arachnid I will buy it from pinchers pokies.
Purchase Date
2017-03-24
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Pros
  • * Fast and reliable communications. * Great selection of stuff. * Perfect prep and packing for shipping (the best packing I've seen yet). * Super nice people. They appreciate their customers and the animals they offer. * Clean and simple website.
Cons
  • Bernie Madoff, Frank Abagnale Jr.,...oops... Um.... No cons what so ever. Other dealers/sellers should model themselves after Pinchers and Pokies. Must I say more?
Found this dealer here on Arachnoboards... Certain species of scorpions aren't easy to aquire lately and they had a gorgeous species I've never owned. So I placed my order and scooped up the last four parabuthus schlechteri they had. The sellers are friendly, super nice people that seem to be more than happy to please their customers. It's obvious they love the hobby, the animals and appreciate being able to spread the love of the these animals. They have a great selection. My transaction went as smooth as silk. Thanks again!!!!! You will hear from me again!
Purchase Date
2016-12-23
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
I had been wanting to add some new scorpions to my inverts for a while when in early December I saw Tom Moran's unpacking video from Pinchers & Pokies and decided to check them out and I'm very pleased that I did. When I looked at their scorpion availability I was impressed with how diverse and unique it was. I immediately knew that once the holidays passed I was going to place an order and I did.

Their website is laid out very professionally, and navigating through all menus is a breeze. The whole ordering process is very straightforward and simple. Communication was good and friendly, and their customer service is A+ all the way.

I ended up purchasing 8 scorpions and a female tarantula ( Heteroscodra maculata)on December 23 and asked them to hold off shipping until after the new year holiday, which they did with no problems. Packing was suberb and everything was clearly labeled. The quality of the inverts was top notch. They weren't just healthy they were thriving and I appreciated that.

Overall I couldn't of asked for a smoother transaction or better customer service and highly recommended checking their site out, and I'm sure I will be a repeat customer in the future.
Purchase Date
2016-11-07
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Pros
  • Competitive Prices On-Time Delivery Very Good Communications for delivery schedule
Cons
  • Surprise Freebie
When I placed this order I was able to get a Psalms ecclesiasticus when I could not find it elsewhere. The T's arrived on the agreed delivery date. Communications went well with automatic order reply from the website in combination with a personal email to confirm ship date. The T's were healthy and packaging for them was very good.

The only negative was the surprise freebie of an OW Tarantula. At that time I was in doubt on my desire to move to tarantulas that have much more potent venom. Now that I have owned the H. Gigas for a while I am satisfied to have this T in my collection.

I will continue to look at their website for potential future orders.
Purchase Date
2016-10-31
Transaction Type
Trade
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Pros
  • great communication and excellent packing
Cons
  • none
I couldn't be happier with the trade. every thing arrived healthy and on time and I'm especially grateful for the excellent suggestions he gave me when I told him that I couldn't make up my mind.
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