NukaMedia Exotics - (formerly Mvtt70)

Matt bought some dubias from me, paid quickly, smooth transaction. Will definitely do business again.

I purchased a Xenesthis sp Bright from Matt during his February sale. His terms of service indicated a LAG so long as I paid for overnight shipping and the weather was between 30 to 95F. The T was $225 base + $50 for shipping. He requested payment be sent through friends and family which is against PayPal's terms of service and unethical. I said I would pay the additional fee to keep my peace of mind.

With FedEx being backed up from the storms, he advised me we would wait an extra week and I completely agreed. I asked if I could have it delivered to my home, which he said was fine. I followed up with him to ask about the shipment date to make sure overnight would actually get here overnight, and he said it would.

He confirmed this week that everything was good and he'd be shipping the spider on 3/16. The package was held in CA until 3/17 and didn't arrive here until this morning, 3/18. The T was DOA.

The Xenesthis was packed HORRIBLY. It was shoved into too tiny of a plastic cup with a very thick napkin surrounding the spider, and another thick napkin stuffed on top. The poor thing was crushed to death in the container - its abdomen was squished, legs folded in at awkward angles, and the napkin was covered in dark pigment. The whole setup was bone dry. The napkin was stuck to its sides when I unrolled it and I cannot imagine it lived more than a couple of hours in those conditions.

I emailed Matt eight minutes after it arrived with photos. He starting making up clauses not outlined in his LAG ToS: "FedEx was a day late, that voids the contract." "You requested home delivery, that voids the contract." Where were ANY of these pieces in his ToS? Or the multiple emails we exchanged up to that point? I asked for a refund on just the sling and not the shipping - as per the contract - and he refused. I've since taken the matter to PayPal claims and he's sent me emails threatening to have me blacklisted from other T sellers, as well as telling PayPal that my T was "supposedly" DOA.

What scares me most is that he said he shipped 100 Ts on 3/16. Finding my Xenesthis like this broke my heart. I sincerely hope the others made it safely, but if they're all packaged the same as he says, I can't imagine they did.

Please, please find someone who cares about their animals and isn't just looking to make a quick buck.

Photos:

Transaction went smoothly, paid fast and sent shipping label. Great person to deal with.

I purchased a couple slings and a juvenile female M. balfouri. Communication on the transaction was very good. I requested a photo of the female balfouri and it was provided in a timely manner. Shipping was very good and the animals were packed with extreme care. I would purchase from them again and would recommend this seller to anyone.

This review is well over due and deserved. Matt inquired about 4 Ts I had for sale and after I affirmed that they were still for sale and available, he promptly purchased them. As matter of fact, I've had transactions with Matt on two other occasions if not more and he's always been that great of person to conduct business with. Additionally, I was not able to ship his Ts at the stated time (due to work obligations and moving) that I had originally planned and to Matt's credit, he proved considerate of that fact. A definite recommend!!!

Purchased an LP and GBB sling, arrived alive and well 3 days later even without the LAG.

Was quick to respond to all messages sent and very helpful providing info on what was needed and then some. Helped me get the best shipping cost and even giving the option to extend the LAG to a 2-day shipment (even though I opted out of it for price). Package arrived late but that was on FedEx not him, and the heat packs provided were still warm after ~3 days in the cold. The slings were well-packed with good insulation and cushioning, alive and well upon arrival. Overall a smooth purchase, would buy from him again.

Bought a P. Cambridgei 4" for $75, seller responded quickly to my questions and shipped at said time. When the T arrived they were a little lethargic but the next morning they were in good shape. The packaging also came with a heat pad and overall the package was well done.