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NukaMedia Exotics - (formerly Mvtt70)

Arachnoboards Username
NukaMedia Exotics
Website
http://www.nukamediaexotics.com/

Dealer details

Address
Fresno, California
Preferred Method of Contact
Via Conversation @ Arachnoboards
Email Address
matt@nukamediaexotics.com
Tarantula vendor based out of California, shipping within the USA! Message me to place an order or check my site for the latest stock list!
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Latest reviews

Excellent Transaction
Purchase Date
06/03/21
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Pros
  • Quick response time
  • Excellent packaging
  • Healthy, active, vibrant T
Cons
  • None
Bought my first ever tarantula from NukaMedia Exotics and I couldn't have been happier with my decision. The seller was always extremely quick to respond to my messages, was patient with my {many} questions and with me changing my shipping method, and was always polite.

His packaging of the T was absolutely perfect-- the box was well insulated/cushioned with foam and a soft, fabric material. The T came neatly wrapped in a paper towel in a small condiment cup, so it wouldn't be tossed around in the box, but instead was kept very snug. I don't think there is any way this T could've been damaged in shipping unless it was ran over by a truck lol

The T came out with lots of energy, it looks healthy and active even though it's been on a bit of a trip with the shipping. Couldn't have been happier and would definitely buy from this seller again.

Plus I got a cool sticker with the seller's logo on it!
One member found this helpful.
Last edited:
NukaMedia Exotics
NukaMedia Exotics
Thank you!
Purchase Date
5/2/21
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Pros
  • Awesome communication
  • Informative
  • Quick
Simple transaction with a beautiful spider! Definitely recommend!
One member found this helpful.
NukaMedia Exotics
NukaMedia Exotics
Thank you!
P. Regalis Communal
Purchase Date
I purchased 5 p. regalis at a discounted communal price. Matt was very responsive with returning my messages and answering questions. All 5 were active an I saw 3 of them eating without the first hour of their rehousing. I really did enjoy my experience.
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
3.00 star(s)
Communication
5.00 star(s)
Packaging
3.00 star(s)
Price
3.00 star(s)
Would you purchase from again?
Yes
Pros
  • Great communication
  • Friendly
Cons
  • packaging could use some work.
The reason for my con was the spiders were loosely placed in the packaging peanuts. There was still enough space for movement. Some spiders were upside down and laying on their side, like they was shifted in transport. The box did not have an labeling identifying that there was live animals, the box was fragile, or a right side up sticker.
One member found this helpful.
NukaMedia Exotics
NukaMedia Exotics
Thank you! I have since worked to improve packaging, I do label boxes “Live Animal” with right side up arrows.
Great buyer
Purchase Date
3/16/2021
Transaction Type
Sale
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Pros
  • Pay promptly, good communication
Cons
  • None
Matt bought some dubias from me, paid quickly, smooth transaction. Will definitely do business again.
One member found this helpful.
NukaMedia Exotics
Purchase Date
3/18
Transaction Type
Purchase
Quality
1.00 star(s)
Variety
1.00 star(s)
Communication
1.00 star(s)
Packaging
1.00 star(s)
Price
1.00 star(s)
Would you purchase from again?
No
Cons
  • Terrible packaging
  • Requests Friends and Family payments
  • Threats to blacklist me from purchasing from other sellers
  • Lies about ToS
I purchased a Xenesthis sp Bright from Matt during his February sale. His terms of service indicated a LAG so long as I paid for overnight shipping and the weather was between 30 to 95F. The T was $225 base + $50 for shipping. He requested payment be sent through friends and family which is against PayPal's terms of service and unethical. I said I would pay the additional fee to keep my peace of mind.

With FedEx being backed up from the storms, he advised me we would wait an extra week and I completely agreed. I asked if I could have it delivered to my home, which he said was fine. I followed up with him to ask about the shipment date to make sure overnight would actually get here overnight, and he said it would.

He confirmed this week that everything was good and he'd be shipping the spider on 3/16. The package was held in CA until 3/17 and didn't arrive here until this morning, 3/18. The T was DOA.

The Xenesthis was packed HORRIBLY. It was shoved into too tiny of a plastic cup with a very thick napkin surrounding the spider, and another thick napkin stuffed on top. The poor thing was crushed to death in the container - its abdomen was squished, legs folded in at awkward angles, and the napkin was covered in dark pigment. The whole setup was bone dry. The napkin was stuck to its sides when I unrolled it and I cannot imagine it lived more than a couple of hours in those conditions.

I emailed Matt eight minutes after it arrived with photos. He starting making up clauses not outlined in his LAG ToS: "FedEx was a day late, that voids the contract." "You requested home delivery, that voids the contract." Where were ANY of these pieces in his ToS? Or the multiple emails we exchanged up to that point? I asked for a refund on just the sling and not the shipping - as per the contract - and he refused. I've since taken the matter to PayPal claims and he's sent me emails threatening to have me blacklisted from other T sellers, as well as telling PayPal that my T was "supposedly" DOA.

What scares me most is that he said he shipped 100 Ts on 3/16. Finding my Xenesthis like this broke my heart. I sincerely hope the others made it safely, but if they're all packaged the same as he says, I can't imagine they did.

Please, please find someone who cares about their animals and isn't just looking to make a quick buck.

Photos:
One member found this helpful.
NukaMedia Exotics
NukaMedia Exotics
I’m very sorry you’re upset, I apologized profusely for the situation. Unfortunately you did not read my terms correctly and still expected me to cover this tarantula... You’re now my only bad review amongst many positive reviews which sucks as I am just following my own sales terms! I have them set for a reason (my terms are the industry standard, most sellers don’t cover delays by the shipping carrier!). I understand it’s not a good situation but the fact that you misread my terms and want to blame me (as well as lying in a Paypal dispute) is just not the way to go about it...
Whispersfromcat
Whispersfromcat

Dealer information

Category
Dealer Reviews
Added by
NukaMedia Exotics
Views
873
Reviews
10
Last update
Rating
4.40 star(s) 10 ratings
Location
Fresno, California

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