Joe Rossi

I ordered 7 Ts from Joe, and he was the only dealer I could find that carried all the Ts I wanted in one place. Astounding variety available.

The whole process was quick and easy. Easily the best packing job I've seen. Really fast shipping, too. Joe is really easy to communicate with throughout the process.

Unfortunately, Fedex messed up the shipping. It was no fault of Joe's or mine, but because they messed up one of the T's passed and the LAG did not apply. Here is a warning to everyone: Fedex "Ship&Get" lockers are not a good option. They are outdoors and not climate controlled, and if there's no room for your package they will keep it in the truck all day instead of delivering it.

However, Joe offered to make it up to me on my next order and he had already included an awesome freebee that more than made up for the loss.

Its a bummer that one of my "must have" T's didn't make it, and it'll be a while before I can try again. Not perfect, but overall I'm satisfied and I will purchase from Joe again.

Purchased some slings from Joe. Very happy with them. They arrived in great condition. Joe's communication was excellent. He's very easy to work with. Nice guy!! I wouldn't hesitate to buy Ts from him again.

Joe was very patient and answered all my questions. His number one priority was the safety of the tarantulas and they both arrived healthy and well-packed. I wouldn't hesitate to do business with him again.

Not only did Joe price match my T's to get me to the price I needed to be at, but he also got all 8 T's to me in great health..and even threw in an extra! Talk about great customer service...I will definitely be purchasing more from him in the near future. Thanks Joe!

A+ transaction
Joe was very easy to communicate with. When he found out I lived in the larger area he offered to meet half way and help me save on shipping. I was able to visit him at his house where I got a great tour of his tarantula room and chose my slings from his stock. He was very friendly, helpful and patient with my many questions. I highly recommend purchasing from Joe!

Thanks!

Joe was extremely helpful and overall we had a great experience buying from him. Any time we need another spiderling, we are coming to Joe. Thanks!

A+ transaction with Joe. He was very patient with my numerous "new owner" questions. Joe sent pics of the T which was great. Shipping and packaging were ideal. Communication was excellent. I recommend Joe very highly. Thank you!

Joe is a great guy very easy to deal with. I'd recommend him to anyone in the hobby.

The whole transaction was a breeze, both slings arrived active and healthy. How he packed the slings made it very easy to rehouse.

Thanks Joe

Super fast shipping and amazing communication. Was shipped the same day I ordered and arrived the next morning. Having the FedEx hold to pick up was great. Didn't have to make sure I was waiting around for the package to be delivered. I purchased five different species and ended up with five Ts exactly as they were described, plus a sixth as a freebie! Will definitely be looking at Joe's stock first from now on. Tons of variety.

Everything came just as described and was packaged very nicely. Bought a P. metallica and B. emilia and both came healthy and safe right on time. Communication was great. Definitely recommend!

After seeing Joe's ad, I wanted to purchase a few animals. I sent him a message and he replied back very fast. Communication is almost instant and he actually shipped the package overnight the same day! The packing and quality of the animals were top notch as well. Will be dealing again!

Excellent dealer, huge selection, great communication, taught full, very knowledgeable, great person. I'm looking forward to buy from him again. Very highly recommended

Shipped the day I ordered. Went out of his way to find a place near me that would be open late enough that I could pick up. Packed beautifully. If you are considering it, definitely buy from this guy!!

Joe is great to deal with,I made my first purchase about two weeks ago, unfortunately one of the T's was DOA. He showed genuine concern about deceased sling. I even sent it back at his request because he wanted to look into cause of death. He offered a credit or refund, in which I took the credit, knowing that I would do business with him again. So two weeks later, I place another order, as he received a new shipment. Joe offers a freebie because I took a credit on our deceased friend the last time. This time FedEx doesn't pick up,so we are delayed a day, all the while Joe is communicating with me, as we are concerned about the heat and ice pack holding up. Thankfully everybody showed up alive and well. I would highly recommend Joe to anybody!!

Incredible variety of species, careful expert packaging, quick and friendly responses to all communication. I bought 7 slings (and got a surprise freebie ) and all are perfect. One thing I really liked is Joe texted me photos of the spiders next to a ruler right before he packaged them so I knew exactly what I would receive.

Joe knows customer service. I placed an order with him on May 22nd, and two T's didn't make it. I told Joe and he immediately took action to determine what might have happened (it seemed very likely due to mishandling by the shipping service). He even called me directly and assured me that such an occurrence was extremely rare, and offered either a full refund or a great deal on replacements (I chose the latter). He was concerned with determining the cause of death, so he asked that I send back the deceased T's and did a great job keeping me informed on that as well--he even reimbursed me the cost of shipping them to him.

The replacement T's arrived in great shape, and Joe expressed excitement and relief that he had made yet another customer happy. I will absolutely do business with him again and will look forward to it. Thanks, Joe!

Purchased a 0.1 M. balfouri as a gift for a friend and had it shipped to her. Joe was very accommodating and answered all my questions very promptly, even with the 3-hour time difference between us.
Packaging was spot on and the female arrived at the FedEx location for hold just a while ago. She's gorgeous and in excellent condition. Highly recommend Joe and wouldn't hesitate to do business with him again at all.
Thank you!

Impressed with the quality of stock joe has, FedEx was late on arrival and I was worried about my tarantulas but when I opened the packaging i was relieved to see what an amazing job he did. I was very impressed how he wrapped up the slings so carefully. My biggest tarantula purchase has been from Joe and it was my 1st time ever purchasing anything from him. That right there I believe means a lot and I plan to buy more tarantulas from him in the future. Thanks joe!

Really excellent selection! Managed to pick up some slings that have not been available in the US for years. Communication was also great, and Joe was very reasonable in working out some price matching with me, providing details on sizing, etc. He is basically just an all around great person to buy from... not my first purchase from him and hopefully won't be my last!