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Jamie's Tarantulas

Arachnoboards Username
Sukai94
Website
https://jamiestarantulas.com/
Previous Review/Report Link
https://arachnoboards.com/threads/jamies-tarantulas-sukai94-www-jamiestarantulas-com.148537/
Overview Reviews (10) Gallery

Reviews summary

Excellent 8
 
 80%
Good 0
 
 0%
Average 1
 
 10%
Poor 0
 
 0%
Terrible 1
 
 10%
Overall rating
4.40 star(s) 10 ratings
Quality
4.60 star(s)
Variety
4.60 star(s)
Communication
4.10 star(s)
Packaging
4.70 star(s)
Price
4.60 star(s)
D
Seems hit or miss
Purchase Date
12/1/23
Transaction Type
Purchase
Quality
4.00 star(s)
Variety
4.00 star(s)
Communication
1.00 star(s)
Packaging
4.00 star(s)
Price
4.00 star(s)
Would you purchase from again?
Yes
Pros
  • Good species lists
  • When they are helpful, they’re very helpful
Cons
  • Confusing communication
  • Lack of communication
I’ve made a few of purchases from Jamie’s Tarantulas. My first two orders I would call exceptional. Start to finish, wonderful experiences and beautiful spiders added to my family. My third order went sideways when a tarantula was dead on arrival. I immediately contacted Jamie’s and got the ball rolling on their Live Arrival Guarantee. They were helpful for 24hrs and then communication stopped. I emailed weekly for nearly two months to try to contact anyone about getting a replacement/refund/anything. Last week I finally got them to respond and things seemed great, got replacements all set and was told my package was going out Monday. Never heard from them on Monday- didn’t get tracking or a FedEx email.

So feeling very frustrated with Jamie’s. When they have good service it’s very good. When it’s bad, it’s quite bad.
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