Jamie's Tarantulas

I’ve made a few of purchases from Jamie’s Tarantulas. My first two orders I would call exceptional. Start to finish, wonderful experiences and beautiful spiders added to my family. My third order went sideways when a tarantula was dead on arrival. I immediately contacted Jamie’s and got the ball rolling on their Live Arrival Guarantee. They were helpful for 24hrs and then communication stopped. I emailed weekly for nearly two months to try to contact anyone about getting a replacement/refund/anything. Last week I finally got them to respond and things seemed great, got replacements all set and was told my package was going out Monday. Never heard from them on Monday- didn’t get tracking or a FedEx email.

So feeling very frustrated with Jamie’s. When they have good service it’s very good. When it’s bad, it’s quite bad.

This was my first time ordering from Jamie's Tarantulas and I couldn't have had a better experience. Communication is a biggie for me, and theirs was perfect. Everything arrived just as they were described. Zero issues or complaints. I'd highly recommend them!

One of my fav shops right now while sales last. I've got so many males on deck because of Jamie thats its not even funny. When i buy t I dont wanna hear someones dirty sales pitch or why I need to buy this t now tactics ill just pass every time. These people are great no grimeyness about the way they do business. Quick responsive pack it out specimens look healthy and the price was right. This place is my number one stop for male power packs for certain species. The deals I've done with them are awesome 5 stars.

I've recently been expanding into Aphonopelma sp with the intent to setup some long term breeding projects. To that end, I've been looking for females of the species I wish to work with. I found a young female Aphonopelma sp Diamondback listed on Jamie's Tarantulas for a ridiculously low price listed (still Black Friday pricing IIRC). After reaching out to confirm the price, both Jamie and Jon worked with me to arrange for FedEx overnight shipping to my local FedEx Ship Center. This method is my preference, but not the default method of shipment for Jamie's Tarantulas. They were able to send me an invoice outside of their website's purchasing system for this request. Shortly after, I received a very healthy juvenile 0.1 A. sp Diamondback on 1/10. I will be a repeat customer. Thanks again Jamie and Jon!

Thanks,
--Matt

I was looking for a female Aphonopelma Hentzi and Jamie's Tarantulas had quite a few in stock. Mine arrived healthy in a very well packaged box. I'll definitely be a repeat customer!

I'm a first time buyer and owner of a sling, and I paid for the signature delivery for LAG, but had no issues so I didn't have to communicate, so I can't speak on their communication and LAG commitment. However I loved the info for beginners on their site/blog that I used as a starting point for research. I highly recommend them because of the price. I can't speak on the health of the spider/feeders because I know nothing about them in terms of experience, but they looked and acted what I'd think is "fine", and thriving a few days after.

Tom Moran recommended I visit Jamie's and see what they had. I enjoyed seeing a very broad selection of supplies and T's, and placed an order and was thrilled when everything arrived. Obviously well-kept T's, they were plump and beautiful, and accurately sized so I knew what housing to have ready. I recommend Jamie's to anyone who needs a little this and that for really, one-stop shopping for T's.

After a friend and I purchased a few tarantulas through Jamie's, initial communication seemed great, organizing a time to ship and receive the package. My friend highly recommended going through her. Within 24 hours, one of the slings died. The enclosure provided ample ventilation and humidity for the required species, as per the loads of research done and first hand experience with other tarantulas. Reasons for death were unknown, but per the LAG agreement, it should have fallen within the guidelines of 48 hours. My friend sent her an email immediately after noticing the death, with a picture attached of what was required. After 3 days, he finally got a reply stating that even though it didn't fall under the LAG agreement (we still don't understand why, when all rules were followed on our end), she could possibly offer a discount on a hardier species. A reply was sent back to her clarifying that rules were followed, along with another picture. Over a week later, he finally got another reply apologizing for the loss, but still nothing about honoring the LAG within 48 hours. It's been almost another whole week since their correspondence, and still, nothing has been honored or figured out. I find it VERY unprofessional to agree upon something and not hold up your end of the deal and the length of time waiting on just a reply has been ridiculous. For someone fairly new to ordering T's online, it was a very poor, discouraging experience and I will never buy from or recommend Jamie's Tarantulas to anyone, unless they are willing to accept the LAG more than likely will not be honored, and their money/time wasted.

Picked up some wonderful Ts from Jamie along with several enclosures. They all arrived happy and healthy. She carries everything you’ll ever need for your spiders and her enclosures are very well designed.
Customer service is excellent and she handles any problems quickly.

I have ordered tarantulas, feeders, and enclosure packages from Jamie's. My latest transaction was just as great as any other with them... Every transaction with Jamie's has been excellent, including website layout, selection, ordering, clarity of policies, promptness, communication, shipping, customer service, and product quality. Both she and Jon have been a joy to deal with. I couldn't recommend them more!