So, this was my first purchase of tarantulas online. Haksilence responded to me in a timely manner.
Unfortunately there were some technological difficulties which resulted in my address not heading over. These things happen. After that, everything was squared away.
Well, by the time that all got sorted out the spiders had molted so it took another few days. Until the fateful night of yesterday. Of which, of course, one last hurdle had to present itself in the form of the shipping company not providing the correct tracking number.
So, they were able to track it down, and I received a wonderfully secure package, with 3 slings in them. The packaging was incredible. All 3 arrived safe and sound.
Haksilence was incredibly patient with me throughout the whole experience, despite me being a newbie buyer. I'm glad that I decided to continue through the process because they are absolutely beautiful and wonderful spiders.
In closing, all the random hindrances were just that. Completely outside anyone's control. If we take those out, then I'm left with a seller that cares about what they do, does a good job of it, and quickly too. Communicates effectively (answered my questions just fine), with a straightforward process. Highly recommend.
quick shipper, great packer, nice price, + freebie, free overnight ship at $$$ level
Sent money late Saturday evening, had package in hands midday Tuesday. All Ts were well packed and healthy, along with a nice hand-written note with a couple tips and an offer to contact him with any care questions.
Would definitely buy from Haksilence again, thanks!