BugsInCyberspace.com

My girlfriend and I had no reservations making a purchase from bugs in cyberspace ( Peter ) due to the many recommendations from several YouTubers. His communication was great at first. He answered questions and was sure to only send the spiders we were purchasing when weather would permit. We purchased 2 adult regal jumpers ( granted he does have a disclaimer saying there is no way to tell how long the mature spiders will live as they are not captive bread)and they were promptly shipped out to us. At this point we thought we were getting the great experience we were expecting.

As we arrived to the fed ex store in the morning we were very excited to receive our new pets. When we told the clerk our name for our package she quickly went to retrieve it, and no fault to them, as the box was unlabeled for live animals, spun the box in her fingers and was less than gentle putting the box on the counter. Both my girlfriend and I winced as it happend. None the less we quickly went home to get them into the new enclosures we had ready. The first spider we moved in was very sluggish but we thought the icepack may have slowed her down a little. although after transfering her into the enclosure we immediately noticed the spider was unable to climb on the walls or any other slightly smooth surface.... We quickly reached back out to Peter in hopes of some guidance and clarification. We are not the most experienced of keepers but this spider was very clearly and elderly adult. We tried out best to accommodate her with everything we could. ( Smaller terrestrial stly enclosure that was previously webbed by another inhabitant, special food( which has been refused profusely, and hydration, although within 3 weeks of receiving the spider and monitoring her multiple times a day she has started to deflate and we woke up this morning to one of her legs falling off.

We have yet to hear back from Peter. And to be fair, we are human and we drop the ball on communication sometimes. What I am uspet about is the lack of communication that one of the spiders we were receiving was elderly.

This was the first online invert dealer I ever encountered as a young hobbyist and I still very much remember most of the specimens I purchased as a pre to early teen from this website. I took a break from the hobby for a number of years although would often pop back in and check the selection wishing I had time/money for a new pet. Slowly got back into things starting a year or 2 ago and I have to say Peter is still my favorite online invert dealer. I really appreciate the focus on native species and under appreciated inverts that are often ignored in favor of novelty(why pay over $100 for an Asian vinegaroon import when the native species is so similar anyway?). I’ve made countless orders by now and never had a DOA, and the one time I thought I did the specimen came back to life somehow a couple days later(still one of my oddest experiences in the hobby tbh). Peter will very often throw in freebies, and 2 or so months ago sent me an email a while after I purchased some creeping water bugs asking how they were doing as they were a new species for the site. I informed him that they unfortunately refused to eat and died a couple days after receiving them. Without me even asking he sent me 2 new ones which are still alive and even grew a little(I’ve learned that these guys seem to only want to eat fruit flies and nothing else regardless of size). His prices are also consistently cheaper than anywhere else, with some specimens having as huge a difference as $14 on BIC vs $30 elsewhere. His custom substrates are also excellent and I use the oak flake soil supplemented with oak chips for any of my wood eating species. Definitely recommend as my first choice for new invert pets.

I recently purchased a desert hairy scorpion (h. arizonensis) and some dubia roaches from Peter. A few years ago I bought 5 blue death feigning beetiles. The beetles are beautiful and still going strong. The scorpion is gorgeous and looks to be in excellent health.

Peter has always been quick to respond to email inquiries and thoughtful in his responses. The dubias were an afterthought and he added them no problem, providing an email link for easy one-click payment.

Shipping was $40, which seems to be standard for live invert shipments, and his prices consistently seem to be the lowest.

I wholeheartedly recommend!

I have nothing but positives to say about bugsincyberspace. I've ordered twice from Peter, and each time everything has arrived happy and healthy. I particularly liked that he packed the springtail starter cultures in a vial of moss rather than a deli cup with charcoal. I'm newer to bioactives and the other time I have ordered springtails I received them in a deli cup of charcoal that had been completely shaken in transit and nothing had survived. I know that is the usual shipping method but it makes so much more sense to ship them safely in the moist moss and let the customer add them to a charcoal base. Anyways the spiders I received were also in great shape, and Peter was kind enough to respond quickly and consistently with me in a lengthy email chain about the best options for substrates etc to emulate the trap door spiders habitat. He also has a great selection of mantises and other invertebrates. All in all great experience and will be my go to shop for certain spiders and clean up crews.

Specimens were packaged amazingly.

I purchased a spider from this website where the picture depicted was female and the description alluded to it being female based on lifespan expectations.
My specimen molted into a mature male just 2 months after I had received the specimen. I contacted the seller in a very calm manner with my concerns (the specimen will only live for another 6 months and was advertised as living "years and years" after recieved.)
The seller refused to work with me in any fashion to provide compensation.

I posted a 2 star review and he sent me a very demeaning email featuring the following phrases:

"lol, I see that bad review you left on my site but of course it is inaccurate and misleading."

"This is common knowledge for anybody who has been in the spider hobby for more than five minutes."

"I understand that you are probably young and have time to burn, but your perspective on the situation is out of touch with the reality of how the hobby works and you don't want to go out there and burn bridges with all the wonderful people in the hobby by posting reviews..."

"It sounds to me like you are getting advice from somebody who is also not in touch with how the hobby works." (I had asked my friend who has been owning tarantulas for 5+ years what I should do)