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BugsInCyberspace.com

Arachnoboards Username
Bugs In Cyberspace
Website
http://shop.bugsincyberspace.com
Previous Review/Report Link
http://arachnoboards.com/threads/bugsincyberspace-www-bugsincyberspace-com.107780/

Dealer details

Address
Peter Clausen
PO BOX 537
Sherwood, OR 97140
Preferred Method of Contact
Via email address listed below
Email Address
peter@bugsincyberspace.com
BugsInCyberspace.com since 1997 represents the highest and most passionate online commitment to sourcing living arthropod specimens for scientists, educators and pet bug hobbyists in the United States. We reflect the same commitment to dead arthropod sales at DeadInsects.net
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Latest reviews

Great experience purchasing from them
Purchase Date
January 15 2020
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Pros
  • great communication
  • Good selection
  • great packaging
  • Received healthy specimens
Cons
  • Some inventory is only available seasonally and so, often unavailable on the site. But this is nitpicking, great service
I have nothing but positives to say about bugsincyberspace. I've ordered twice from Peter, and each time everything has arrived happy and healthy. I particularly liked that he packed the springtail starter cultures in a vial of moss rather than a deli cup with charcoal. I'm newer to bioactives and the other time I have ordered springtails I received them in a deli cup of charcoal that had been completely shaken in transit and nothing had survived. I know that is the usual shipping method but it makes so much more sense to ship them safely in the moist moss and let the customer add them to a charcoal base. Anyways the spiders I received were also in great shape, and Peter was kind enough to respond quickly and consistently with me in a lengthy email chain about the best options for substrates etc to emulate the trap door spiders habitat. He also has a great selection of mantises and other invertebrates. All in all great experience and will be my go to shop for certain spiders and clean up crews.
Rude
Purchase Date
April 21st, 2020
Transaction Type
Purchase
Quality
3.00 star(s)
Variety
5.00 star(s)
Communication
1.00 star(s)
Packaging
5.00 star(s)
Price
3.00 star(s)
Would you purchase from again?
No
Pros
  • Wide Selection of Specimens
Cons
  • Cherry Picks Reviews
  • Will send you demeaning emails if you post poor reviews
  • Unwilling to work with customers
Specimens were packaged amazingly.

I purchased a spider from this website where the picture depicted was female and the description alluded to it being female based on lifespan expectations.
My specimen molted into a mature male just 2 months after I had received the specimen. I contacted the seller in a very calm manner with my concerns (the specimen will only live for another 6 months and was advertised as living "years and years" after recieved.)
The seller refused to work with me in any fashion to provide compensation.

I posted a 2 star review and he sent me a very demeaning email featuring the following phrases:

"lol, I see that bad review you left on my site but of course it is inaccurate and misleading."

"This is common knowledge for anybody who has been in the spider hobby for more than five minutes."

"I understand that you are probably young and have time to burn, but your perspective on the situation is out of touch with the reality of how the hobby works and you don't want to go out there and burn bridges with all the wonderful people in the hobby by posting reviews..."

"It sounds to me like you are getting advice from somebody who is also not in touch with how the hobby works." (I had asked my friend who has been owning tarantulas for 5+ years what I should do)
3 members found this helpful.
Purchase Date
4/27/2020
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
I ordered 8 millipedes from Bugs In Cyberspace. My initial order was on 4/23/2020, and then another order on 4/27/2020 when a species I wanted came back in stock. He was able to combine both orders into one order and ship them both together! His communication was great and he's working so hard to meet the demands of our hobby during these unprecedented times while also supplying quality educational entertainment.

In addition to this, I had even requested a certain color form of one millipede and he was able to deliver (see attached golden form o. ornatus! I wanted one in between the chocolate brown and bright golden that verged on orange so I could name it 'Rust'.) Along with all the others, the o. ornatus I requested came and had even been labeled as 'Rust' to fit in with my other two (Rot + Ruin!)

7 of my 8 millipedes arrived in great health. They're all active and are eating well and adjusting to their tanks. One millipede died shortly after arrival, but we're in communication to see what can be done and I have faith that it will be good for us both. After all, accidents happen and the fact that I lost only 1 and they had to travel from Portland to Nashville during the chaos of shipping during the pandemic is honestly pretty good. Looking forward to doing business with him and getting more millipedes in the future!

Attachments

One member found this helpful.
Purchase Date
02/20/2020
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Pros
  • Excellent communication
  • Excellent packaging
  • Excellent pet bugs
Cons
  • None
Peter always has great communication and pet bugs! Whenever I'm in the neighborhood for purchasing I always check his website first! The packaging is always top notch and I always feel safe purchasing from him. He really cares and it shows.
Purchase Date
2018-04-24
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Pros
  • Excellent service, pre and post order.
Cons
  • N/A
Peter was a pleasure to order from. Specimens arrived on time, and it was clear that time and energy was placed into packaging my order. He was accessible via email for all of my questions pre and post order. I will not order from anyone else moving forward!

Dealer information

Category
Dealer Reviews
Added by
Bugs In Cyberspace
Views
21,394
Reviews
37
Last update
Rating
4.89 star(s) 37 ratings
Location
Sherwood, OR

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