Austin S.

Arachnoboards Username
Austin S.
Previous Review/Report Link
http://arachnoboards.com/threads/austin-s.89256/

User details

Address
Oklahoma
Preferred Method of Contact
Via Conversation @ Arachnoboards
Email Address
austin@spearstravel.com
It's addicting, isn't it :)

Latest reviews

Purchase Date
2019-11-27
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Pros
  • Great selection, high quality animals, fast and careful shipping, great experience overall!
Cons
  • None
Picked up a few slings during 03arachnids.com's black friday sale and couldn't be more pleased. With the discount, they were wonderfully priced; they were shipped quickly and carefully; and the communication via the 03arachnids.com website was superb. I'd definitely buy specimens from this guy again--THANKS!
Purchase Date
2019-09-15
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
1.00 star(s)
Packaging
4.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
No
Pros
  • Fast replies generally when contacted. Healthy spiders, good packaging. 2 freebie 1/4" spiders!
Cons
  • -Missing spider, still not replaced after 2 weeks even though he said he would. -No communication without being contacted first about anything. -Package just says "Perishable, handle with care." Nothing about live animals. -No further commumication in the 14 days since he said he'd replace the missing spider.
This missing spider was a gift for my daughter's birthday that was 8 days ago now. My last email received from Scott Spears at 03Arachnids was 9/28/19, where he promised to send a Hapalopus triseriatus ‘highland’ to replace the Columbia large, as the two he had died molting (per the email).

I gave him TWO WEEKS to communicate or send the replacement before making this review. In those two weeks, I've received advertisements from the website, but nothing in regards to my order our replacement.

I have also informed PayPal, although I doubt we will be getting our $25 back since I didn't use a credit card.

If we'd received even an email regarding the delay, the review would have been MUCH better. Spiders were healthy, plus freebies! But we received nothing from him since his promise on 9/28 to send the missing spider. I'd say 2 weeks is enough time to at least communicate. I work in specialty pharmacy where we ship sensitive packages by the hundreds daily, I know businesses get busy. 2 weeks is more than enough leeway to give him time to email or even send a package.
Purchase Date
2018-01-25
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Pros
  • healthy, active spiders - well packed
Cons
  • none
Spiders were all healthy and in perfect condition. Communication was great, any questions I had were answered promptly. I was completely happy with transaction.

User information

Category
User Reviews
Added by
Austin S.
Views
9,932
Reviews
34
Last update
Rating
4.88 star(s) 34 ratings

More in User Reviews

Share this User

Top