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Austin S.

Austin S.

Rating:
4.87879/5,
Arachnoboards Username:
Austin S.
Previous Review/Report Link:
http://arachnoboards.com/threads/austin-s.89256/
  • Address:
    Oklahoma
    Email Address:
    austin@spearstravel.com
    Preferred Method of Contact:
    Via Conversation @ Arachnoboards
    It's addicting, isn't it :)

Recent Reviews

  1. Buggzter

    Buggzter Arachnopeon

    Buggzter
    1/5,
    "Missing spider. Horrible communication."
    Purchase Date:
    Sep 15, 2019
    Transaction Type:
    Purchase
    Quality:
    5/5,
    Variety:
    5/5,
    Communication:
    1/5,
    Packaging:
    4/5,
    Price:
    5/5,
    Would you purchase from again?:
    No
    Pros - Fast replies generally when contacted. Healthy spiders, good packaging. 2 freebie 1/4" spiders!
    Cons - -Missing spider, still not replaced after 2 weeks even though he said he would.
    -No communication without being contacted first about anything.
    -Package just says "Perishable, handle with care." Nothing about live animals.
    -No further commumication in the 14 days since he said he'd replace the missing spider.
    This missing spider was a gift for my daughter's birthday that was 8 days ago now. My last email received from Scott Spears at 03Arachnids was 9/28/19, where he promised to send a Hapalopus triseriatus ‘highland’ to replace the Columbia large, as the two he had died molting (per the email).

    I gave him TWO WEEKS to communicate or send the replacement before making this review. In those two weeks, I've received advertisements from the website, but nothing in regards to my order our replacement.

    I have also informed PayPal, although I doubt we will be getting our $25 back since I didn't use a credit card.

    If we'd received even an email regarding the delay, the review would have been MUCH better. Spiders were healthy, plus freebies! But we received nothing from him since his promise on 9/28 to send the missing spider. I'd say 2 weeks is enough time to at least communicate. I work in specialty pharmacy where we ship sensitive packages by the hundreds daily, I know businesses get busy. 2 weeks is more than enough leeway to give him time to email or even send a package.
  2. SonsofArachne

    SonsofArachne Arachnoangel Active Member

    SonsofArachne
    5/5,
    "Great deal, great dealer"
    Purchase Date:
    Jan 25, 2018
    Transaction Type:
    Purchase
    Quality:
    5/5,
    Variety:
    5/5,
    Communication:
    5/5,
    Packaging:
    5/5,
    Price:
    5/5,
    Would you purchase from again?:
    Yes
    Pros - healthy, active spiders - well packed
    Cons - none
    Spiders were all healthy and in perfect condition. Communication was great, any questions I had were answered promptly. I was completely happy with transaction.
  3. Mirandarachnid

    Mirandarachnid Arachnobaron

    Mirandarachnid
    5/5,
    "Smooth Like Butter"
    Purchase Date:
    Jan 11, 2018
    Transaction Type:
    Purchase
    Quality:
    5/5,
    Variety:
    5/5,
    Communication:
    5/5,
    Packaging:
    5/5,
    Price:
    5/5,
    Would you purchase from again?:
    Yes
    Pros - Price, healthy animals, freebie, willing to negotiate, pick-up was smooth
    Cons - none
    Very happy with this purchase. Austin's prices were good to start with, and he also gave me a deal because I was buying multiple spiders. I preferred to drive out rather than have them shipped because of the unpredictability of the weather in this area. He had the spiders ready for me at the agreed time (including a freebie!) I would definitely recommend doing business with Austin.
    Austin S. likes this.
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