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Arachnoiden

Arachnoboards Username
Steve123
Website
http://arachnoiden.com/
Previous Review/Report Link
http://arachnoboards.com/threads/steve123.256171/

Reviews summary

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Overall rating
4.93 star(s) 56 ratings
Quality
4.93 star(s)
Variety
4.91 star(s)
Communication
4.95 star(s)
Packaging
5.00 star(s)
Price
4.96 star(s)
One of the GOATs (Greatest of All Tarantula sellers) - Certified for Beginners
Purchase Date
December 9, 2023
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Pros
  • - 3 Lava Spiders (Davus sp. Panama) arrived in wonderful condition and appropriate size.
  • - Free substrate and enclosures (deli cups with the right amount of ventilation holes)
  • - Packaging was phenomenal. The heat pack was just warm enough for this winter shipment.
  • - Free documentation regarding important care parameters.
  • - Topnotch pricing (one lava spider sling was only $105)
  • - Great communicator
As a first-time tarantula keeper, I highly recommend Steve from Arachnoiden. He communicated well and answered many of my questions even before I placed my order. I was about to order on other sites that appear first in Google searches, but thankfully I did more research and found his site.
His pricing on these rare lava spiders is unmatched ($105) since they usually go for $175+ for 1 sling in other sites.
Coupled with the sliding-scale shipping, I ended up saving a lot on my first-ever tarantula purchase.
Like many other customers, I believe his packaging is amazing.
My T's were shipped from Massachusetts to Iowa in the freezing cold and they arrived warm and healthy.
More people should know about Steve's collection, particularly beginners.
10/10; I would buy from him again!

Attachments

Ordering from Arachnoiden is a pleasure.
Purchase Date
8/16/2023
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Pros
  • Interesting selection
  • Great prices, very reasonable
  • Amazing communication
  • Happy to share his knowledge
Cons
  • None
Steve of Arachnoiden is fantastic. This is my second time ordering from him. He responds very quickly to emails. He has helped me troubleshoot and offered advice and know how long after the transaction was over. He is patient with folks who ask lots of questions. He offers molt sexing if you ship molts to him. I was delighted by unexpected freebies each time, and he did a good job of matching care needs/keeper experience levels of the freebies to the purchased tarantulas. That is to say he didn’t send a pokie or obt alongside my dolichothele and brachypelmas. As an newb, I appreciate that. And I have yet to see anyone who packages animals as safely and professionally as he does. All in all you can tell he is passionate about the animals and what he does, he knows his stuff, and doesn’t gatekeep that knowledge. It is a pleasure doing business with him. Highest recommendation. If he carried every T I am interested in, he would be my go to guy for everything.

Attachments

3rd Purchase
Purchase Date
9-11-2022
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Pros
  • Fast Response!
  • Quality
  • Uncommon freebies!
  • Quick Shipping
Another Order from Steve, quick shipping he was even was able to add last minute items.
His response is very quick as well as his shipping.
His customer service to any issues is very quick.
I will order again and will continue to recommend.

Attachments

2nd purchase
Purchase Date
09/02/2022
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Pros
  • Reliable
  • Quick shipping
  • Quality
  • Great prices
Just received my second order of some females and a few slings.
Again very quickly processed and shipped!
The freebie it’s self, easily out does any other freebie I received from vendors. Very very surprised by the freebie! 👏🏼👌🏼🤝
Each female marked and dated with last molt!
Last edited:
Great review
Purchase Date
08/29/2022
Transaction Type
Sale
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Pros
  • Quick shipping
  • Quick Response
  • Freebie
  • Quality
I ordered
(0.1) Chromatopelma cyaneopubescens
(0.1) H. Pulchripes
(0.0.1) E Walckenaeri

The order was processed through his website. Smooth transactions and updates though out the whole process.
Included some information that he felt might be over looked for the Eresus species which I appreciated.
Very good packaging as well!
Also included a freebie.
Would definitely recommend and will be purchasing again.
Excellent transaction
Purchase Date
4/21/22
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Pros
  • Excellent prices
  • Excellent packaging
  • Excellent communication
  • Excellent selection
  • Healthy T’s
Cons
  • None!
It is always a pleasure purchasing from Steve-Arachnoiden! His communication is excellent! He always reply’s in a timely matter and is very profession. He even shared some tips for my breeding project!! Which was incredible of him to share some knowledge with me. His selection is also a sight to see! You’ll find some rare and common T’s on his site at a very nice price. All my new additions came in great condition and the freebie’s he included was by far extremely generous. Thanks again Steve!
Perfect Transaction!
Purchase Date
2/24/22
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Pros
  • Excellent Communication
  • Excellent Selection
  • Excellent Packaging
  • Excellent Prices
  • Healthy T’s
Cons
  • None!!
I have ordered from Steven at Arachnoiden several times now and it has always been a great experience all around. He is quick to reply to all questions and just talk about T’s in general. All my T’s came in perfectly packed and very lively!! It’s always a pleasure purchasing with you Steve! Until next time! Thanks again Lazaro
One member found this helpful.
amazing experience
Purchase Date
2/16/22
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
my girlfriend wanted to get me a " mystery box " for my birthday and asked me to find a seller i wanted to purchase it from. i have a friend who had good experiences with Steve so i wrote to him about having one made. He was very accommodating and agreed. Honestly, i feel like i really lucked out in choosing him. We purchased a $250 mystery box. i expected one or two cool species and then a few " filler " tarantulas. inexpensive T's that are super common. i asked if i could send him a list of the species i currently own and he encouraged it. i asked for it to be shipped on Thursday for Friday arrival and he agreed. he always answered me in a timely manner and was very helpful throughout the process. i received the package on time and i was impressed by the packaging. Everything was very secure and the heat pack was still nice and warm. When i opened the package i was like a kid on Christmas. All of the species he sent me were ones i really wanted. Not one single t was a disappointment. For the $250 we paid for it, he well surpassed the value. i have received a lot of T's through the mail and this was, by far, my most positive and exciting experience. i will be purchasing many more tarantulas through arachnoiden. i would recommend arachnoiden to any of my friends looking to purchase T's. Steve really seems like a guy who cares for the tarantulas and wants to help spread love and awareness for them. 12/10 easily.
One member found this helpful.
Best customer service I've received period
Purchase Date
1/16/22
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
4.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Pros
  • The best customer service I've had
  • Packaged well
  • Put up with my bs
I ordered a P. Regalis juvie female and recieved a h. Pulchripes sling freebie. Customer service was outstanding. Steve talked to me about the hobby, put up with probably some of the most annoying customer interactions (I asked a lot of questions and changed the ship date twice lol) and he handled it in a professional yet friendly manner.
Packaging was great, slings arrived healthy and already started webbing withing 15 minutes of rehousing. Only con I can possibly think up would be that they don't have the biggest selection (was looking for another species they didnt have, not their fault, they didnt list it I just asked), but their selection is still quite large and diverse. Overall a 10/10

Edit: Oh and steve wasnt quite sure of the prices going for a certain species. I told him what I saw, the good bad and ugly, and he took my voice into account and actually posted a very fair price.
Another seamless buy
Purchase Date
1/17/22
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Pros
  • Very receptive to questions
  • Excellent packing
Bought another T from Arachnoiden and had another fine experience. The female G. rosea arrived in great shape.
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Updated review
Purchase Date
1/14/2022
Transaction Type
Sale
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Pros
  • Good communication
  • Friendly
  • More than fair prices
  • Quick and responsive
Cons
  • NA
It has been a while since I have made a review here but I wanted to give an up to date post.
First off Arachnoiden is a gem, for all of New England and Massachusetts if you are buying Local; Steve is the man to see. I have made purchases at various reptile shops and dealers throughout Massachusetts and Arachnoiden is the best customer service, friendly people, and some of the most fair prices you will find in the hobby.

Steve has a passion and it shows, he wants to educate the public and shine light on good care proper husbandry. All the animals I have purchased from Steve in my 10+ transactions now are always lively, healthy. Every purchase I’ve made his prices are more than fair. For everyone in Mass looking to expand their collection I can not say enough good things about Steve and Ramona and the honest business they run. Check them out -
Last edited by a moderator:
Purchase Date
Jan 5, 2022
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Pros
  • Communicative
  • Packaging
I was looking to purchase my very first T and decided to go with Arachnoiden after hearing good things about them. I purchased one A. Chalcodes sling. Seller reached out to me quickly and gave me the shipping details. On the day of shipping, a FedEx mishap ended up with the package being dropped at the wrong house. This was not the fault of Arachnoiden nor myself! When I initially could not find the package, I contacted Arachnoiden and they responded very quickly, offering to send a new T if it did not show up. Luckily, the neighbor later informed me that the package was at their door and I was able to pick it up. The T had been sitting outside for around 4 hours in 50 degree weather, so I was worried about its safety. When I opened the package, the inside was still warm and the sling was perfectly healthy and responsive, which I can only attribute the attention and care put into Arachnoiden's packaging. I will definitely be purchasing from this seller again in the future.

Attachments

Purchase Date
12/29/2021
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Pros
  • Good Communication
  • Great Packaging
  • Fair Pricing
First time ordering at Arachnoiden. Heard positive things from others in the community and decided to give it a try.

Steve was responsive and helpful when I had questions over email.

Picked up a confirmed Female A.Chalcodes who was well packaged. Spider was sent to fedex facility and arrived with heat packs that kept the box at a comfortable temperature despite the cold weather.

Unpacking was very easy, slid the paper towel tube out with a pair of tongs, and gently coaxed the back legs of the T with a paintbrush. The way it was packaged made it very easy to rehome.

Spider was in great shape. No missing hairs on the abdomen, well fed, and didn't seemed phased at all by the shipping.

Was looking for a while for a reputable dealer with a confirmed female and wasn't feeling comfortable checking conventions at this time (curse you pandemic).

Would definitely order from Arachnoiden again, thanks!

Attachments

4 members found this helpful.
Purchase Date
12/3/2021
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Pros
  • communication
  • pricing
  • Shipping
Decided to start a M. Balfouri communal and was glad to see Arachnoiden had slings available at competitive pricing. The seller, Steven, is passionate about the hobby and providing quality service throughout the entire purchasing process. A collector of any level of experience would do well by going to Arachnoiden.
The slings arrived in good health. The inside of the package was 84 degrees F. in a Connecticut winter. Perfect! The T’s were well packed. Between the packaging and the LAG, you can rest assured that your t’s will have the safest travels possible. Arachnoiden is now my first stop when looking for T’s!

Attachments

Purchase Date
10/05/2021
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Pros
  • Communicative
  • Patient
I had troubles (on my end) ordering and accidentally placed several orders instead of one. he refunded all of the misplaced orders and sent me a wonderful freebie for my troubles. both t’s were packaged well and are beautiful. these are quality t’s and I’d recommend Steve (Arachnoiden) to any collector for a quality specimen at good prices.
642AEBC4-D07E-46A5-84F8-5AE4D77CBAC4.jpeg
DACF5275-D502-47E5-8FD7-DDEDDC7B2D04.jpeg
One member found this helpful.
Great Experience Purchasing First Tarantula
Purchase Date
August 16, 2021
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
4.00 star(s)
Would you purchase from again?
Yes
Pros
  • Informative, detailed website
  • Wide selection
  • Local pickup option (Massachusetts)
  • Excellent customer service
  • Freebies
Cons
  • None!
Just bought my first spider from Steve (b. smithi, 5/8"). Ordering on the website was easy, as was arranging local pickup. When I arrived to pick it up, I was delighted to receive two spiders--the one I had ordered and a tiny t. albo. The spiders were carefully contained for the trip home. As a newbie, I could not have been happier with my first purchase.
Excellent service: Arachnoiden
Purchase Date
6/5/2021
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Pros
  • Packing was fantastic, they took extra precautions for the warmer weather
  • Spider was safely secure in the vial
  • The prices were actually fair
  • Communication was direct, easy, and fast
  • They have quite a selection compared to most, some species I haven't seen listed fairly often
Cons
  • None
Steve123, you've outdone yourself definitely a higher tier on my purchase list. I purchased a Pamphobeteus sp. "Duran" from you for a worthy price and the shipping was perfect. The sling was healthy and of accurate size as listed. Everything was simple, straightforward, and I couldn't ask for it any other way. Thank you for making my first purchase with you phenomenal and I'll be keeping an eye on your list. ;)
Unparalleled customer service sets Arachnoiden apart.
Purchase Date
04/30/21
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Pros
  • Wide variety of stock
  • Competitive prices
  • Excellent communication
  • Prompt shipping
  • Excellent customer service
Cons
  • None
Steven at Arachnoiden has a level of customer service second to none. I placed an order late on Friday 4/30/21. Not only did I receive a response from Steve within an hour confirming my order but on the following Sunday afternoon I got a tracking number for my shipment to go out on Monday 5/3/21. Customer service, on a weekend. It doesn't get any better. The spiders I ordered arrived packaged perfectly and they were safe and healthy as expected.
All the things I like, correct order, healthy spiders, quick shipping. I wouldn't hesitate to order from Steve and Arachnoiden again. I'm very happy and you will be too.
One member found this helpful.
Excellent experience
Purchase Date
4/25/21
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Pros
  • Responsive
  • Healthy tarantula
This was my first time purchase of a tarantula and Steve at Arachnoiden was very responsive and helpful through the whole process. Tarantula arrived healthy . I am very happy with my experience.
Purchase Date
1/5/2021
Transaction Type
Purchase
Quality
5.00 star(s)
Variety
5.00 star(s)
Communication
5.00 star(s)
Packaging
5.00 star(s)
Price
5.00 star(s)
Would you purchase from again?
Yes
Pros
  • Fast
Purchased a Male 1 1/4" spiderling GBB and it's gorgeous!

Attachments

AmandaPaul1
AmandaPaul1
Actually I should have said a juvenile Male GBB not a spiderling
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