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Question Stupid questions

Discussion in 'Troubleshooting / Suggestions' started by Insectopia, Jun 13, 2018.

  1. Insectopia

    Insectopia Arachnopeon Arachnosupporter

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    A bit of a stupid question but how do you change your name and rank colour?
    Also is there a way to fix the quality of the photos uploaded? I’ve got decent photos but when uploaded they look horrible.

    Thanks,
    David
     
  2. The Grym Reaper

    The Grym Reaper Arachnoreaper Arachnosupporter

    Custom rank is under "personal details" and changing name colour is under "preferences".

    If you mean actually changing your username then that's under "account upgrades" and you have to pay $5.

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  3. Insectopia

    Insectopia Arachnopeon Arachnosupporter

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    Thanks a lot. I found the name colours but when I press save it doesn’t seem to work. Also I meant rank colour like your Arachnosupporter
     
  4. Insectopia

    Insectopia Arachnopeon Arachnosupporter

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    All resolved except for picture quality and signature. When I upload a picture with decent quality is decreases it and the signature doesn’t seem to work. Any help appreciated.
     
    Last edited: Jun 14, 2018
  5. The Grym Reaper

    The Grym Reaper Arachnoreaper Arachnosupporter

    The signature thing might be a glitch/error so I can't really say.

    I know that images are resized when you upload them if they exceed the pixel cap (I think it's rank based, I've just checked and I'm apparently limited to 1920x1920 pixels for post uploads and 1440x1440 pixels for gallery uploads).
     
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  6. EulersK

    EulersK Arachnoworm Staff Member

    What exactly are you trying to make for your signature? It looks like you've already edited it.

    Concerning your photos, it doesn't appear that you've uploaded anything to the gallery yet. Upload something there and tag me again so I can see what's going on. The site has had some issues as of late, and this may be a side effect.
     
  7. Insectopia

    Insectopia Arachnopeon Arachnosupporter

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    I meant avatar photo, the quality decreases when uploaded. The signature doesn’t appear on any of my posts
     
  8. Ungoliant

    Ungoliant Malleus Aranearum Staff Member

    That's probably an unavoidable side effect of avatar size being limited to 96x96 pixels.

    If the image you're uploading is already that small, and the quality is better, perhaps try saving it as a PNG image and then uploading. (JPG compression varies in amount of quality lost.)
     
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  9. Insectopia

    Insectopia Arachnopeon Arachnosupporter

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    Thank you, what about the signature?
     
  10. Ungoliant

    Ungoliant Malleus Aranearum Staff Member

    What are you trying to put in your signature?
     
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  11. Insectopia

    Insectopia Arachnopeon Arachnosupporter

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    Just:
    -Insectopia
     
  12. Ungoliant

    Ungoliant Malleus Aranearum Staff Member

    I see that in your signature right now.

    If you aren't seeing any signatures, it's because of your account preferences. Make sure you check "Show people's signatures with their messages."
     
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  13. Insectopia

    Insectopia Arachnopeon Arachnosupporter

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    The box is ticked but I can’t see it
     
  14. The Grym Reaper

    The Grym Reaper Arachnoreaper Arachnosupporter

    Don't know if it needs time to kick in your end but I see it fine

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  15. Insectopia

    Insectopia Arachnopeon Arachnosupporter

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    Weird, maybe because I’m on mobile
     
  16. Ungoliant

    Ungoliant Malleus Aranearum Staff Member

    I'm not sure what else would cause that (except maybe the mobile version), but it's definitely there.

    Stupid questions.png

    Try logging out, clearing your cookies and cache, and logging back in?
     
  17. The Grym Reaper

    The Grym Reaper Arachnoreaper Arachnosupporter

    Try turning your phone sideways, I think someone else had this problem on mobile and it was something to do with auto-rotate
     
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  18. Insectopia

    Insectopia Arachnopeon Arachnosupporter

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    That worked. Thank you so much
     
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  19. Insectopia

    Insectopia Arachnopeon Arachnosupporter

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    Resolved, thank you so much for your time
     
  20. The Grym Reaper

    The Grym Reaper Arachnoreaper Arachnosupporter

    No worries.
     
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