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Online Seller/Breeder Reviews: Rules For Posting

Discussion in 'Online Seller/Buyer/Breeder Reviews' started by Arachnoboards, Jul 18, 2002.

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  1. Arachnoboards

    Arachnoboards Arachnoboards Team Staff Member

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    Online Sellers Reviews: Read Before Posting

    This forum is here for you to post positive, neutral or negative feedback reviews on your (first hand) experiences from a specific (most recent) transaction with online sellers you have done business with (completed transactions).

    The review section is NOT for any discussions. If you have any questions or comments, please contact the person you wish to further discuss the review with either by PM or email. Please refrain from quoting another post in your review.

    Saying "what else can I say that hasn't been said" or "as others have said" or something similar has NO place being posted anywhere in your review. Another user's review or experience has absolutely NO BEARING on your own transaction and therefore has NO place (not even a mention or reference to) in YOUR review. <---For those of you that need it spelled out.

    Please make sure that you include ALL relevant details of your specific transaction. Simply saying "smooth transaction", "great seller", "good guy", "great prices", "got my animal/order", "friendly" or anything similar does NOT qualify as a valid review and is subject to removal at our discretion. Some details may include (but not limited to): communication, shipping/packing, item as described, condition and/or quality of stock, etc. Please note that commenting on someone's character (character reviews) are not allowed and will not stand on their own. However, it may be included along with the review of your detailed transaction.

    This forum is meant to serve as a resource to help you choose a good seller/buyer and we hope you find it useful. Video reviews are allowed as long as they are accompanied by a written review. A remotely linked video review can always be removed by it's original source, written reviews are permanent.

    What the forum is not:
    • This forum is not a place to get a seller's/buyer's attention. If you have a problem with an ongoing order, resolve it before posting. Reports about obviously unresolved problems are simply going to be deleted without notice. It is misleading to the readers to have a negative review on page 1 and a short paragraph that the problem was resolved on page 3 after you and the seller have gone back and forth bickering with one another - it is far more effective to wait until everything is as resolved as it's going to get and post a complete review detailing the problems you had.
    • It is not a place to seek feedback from other board members. If you have further questions about someone's experiences with a given seller, use the PM feature for the board.

    The rules of usage:

    Please check previous threads to see if the seller you wish to review already has their own thread and post to the appropriate one. There is one thread per seller/dealer, do not start a new thread for a seller/dealer that already has one. Each review thread can only be on one individual seller/dealer (you can not review 2 different sellers/dealers in the same post). You also can NOT compare the seller/dealer you are reviewing with any other seller(s)/dealer(s), as it has NO relevance to your specific transaction. You also can NOT post a review on behalf of someone else. It has to be from your own personal experience from a recent transaction. The other person, who had the experience with the seller/dealer, MUST post the review for themselves.

    DO NOT initiate/start/create a thread for yourself. A customer will start one if they want to.

    DO NOT review yourself or any works, products and/or services that you created/helped to create, in whole or in part and/or participated in.

    DO NOT start a new thread for a seller previously mentioned. Post to the already created thread. Each review thread can only be on one individual seller/buyer (you can not review 2 different sellers/buyers in the same post).

    DO NOT compare the seller you are reviewing with any other seller(s). It has NO relevance to your specific transaction.

    If you are the starter of a new thread, the thread title should have the email address that the seller does business under in it, the seller's real name and the seller's username (if a member on the boards). DO NOT start one for yourself. A customer will start one if they want to.

    You must try to contact the seller/buyer and make an attempt to resolve any issues BEFORE posting a NEGATIVE review. Please give the seller/buyer a chance to make good on what may be a genuine error or misunderstanding, and see if your problem can be worked out to your satisfaction. NEGATIVE posts for which no attempts have been made to resolve the problem, WILL BE REMOVED.

    To give the reviews consistency, a basic format must be followed:
    • Each review must be started off with a color coded rating for that dealer (just the rating, you do not need the description).

      POSITIVE
      Very satisfied with transaction conclusion. Would do business with again and would recommend to other people

      NEUTRAL
      Satisfied with transaction conclusion. May or may not do business with again and may or may not recommend to others.

      NEGATIVE
      Not satisfied with transaction conclusion. Would not do business with again and would not recommend to others.

      Yes, include the color, it makes the review classifications stand out to the reader. If you need help with color tags please see the vBB help page here.

      Please follow this up with your reasons for feeling this way and please stick to the precise facts of what transpired. Please make sure that you include details of your transaction.
    • Give a synopsis of what the deal was.
    • What was good about the deal and the seller/buyer. Possible examples: a wide selection, shipment/pick up/delivery, ordering with payment, fast response times, etc. If there was nothing good, then say so with details.
    • What could have been better about the deal and the seller/buyer. No seller/buyer is perfect and they can't improve their service if you don't make constructive suggestions; examples might be numerous misspellings on their stocklist, packing, listing things they don't have in stock, slow response times, higher than normal prices, selling mis-ID'd slings, etc. If nothing could be improved, then say so.
    • A brief conclusion. Sum up why you would or wouldn't do business with the seller/buyer again and whether you would recommend them to others.

    If you fail to follow this simple 5 point format, your review may be removed without any prior notification. Also, the moderators reserve the right to make any changes necessary to your review to make it fit the format. If cleaning up after your posts becomes too commonplace, you may simply be banned from posting in the reviews forums.


    Sellers/buyers are encouraged to respond to negative reviews and explain why the problem occurred and anything they did to resolve the issue. Please keep things professional.

    Personal Attacks will NOT be allowed and Arachnopets reserves the right to remove any post deemed inappropriate.

    All transactions, unless previously cleared by Arachnoboards administration, must be invertebrate-related! For reptile or other experiences/inquiries regarding a specific seller, please utilize the Board of Inquiry (BOI) at FaunaClassifieds.

    Hoping you get alot of use out of this forum in choosing an online seller/buyer,

    Scott
    Webmaster

    *Please see the addendum found here: **Rules Addendum - Completed Transactions 10-14-09** <--- click me
     
    Last edited by a moderator: Feb 14, 2007
  2. Arachnoboards

    Arachnoboards Arachnoboards Team Staff Member

    322
    17
    753
    USA
    Breeder Reviews: Rules For Posting

    This forum is here for you to post positive, neutral or negative feedback on people you have done breeding loans with.

    Please check previous threads to see if the breeder you wish to review already has their own thread and post to the appropriate one.

    Do NOT start a new thread for a breeder previously mentioned. Post to the already created thread.

    Thread Title should be according to the following Template:

    Breeder Review: Name <email>

    for example

    Breeder Review: Arach Nea <spiders@web.com>


    Please start your post off with one of the following ratings. Not the description of the rating, just the rating.

    Positive
    Very satisfied with transaction conclusion. Would do breeding loans with again and would recommend to other people

    Neutral
    Satisfied with transaction conclusion. May or may not do breeding loans with again and may or may not recommend to others.

    Negative
    Not satisfied with transaction conclusion. Would not do breeding loans with again and would not recommend to others.

    Please remember, successfully breeding Tarantulas and getting a successful hatchout is not an easy thing to do. Not getting any slings out of your breeding loan does not necessarily constitute a negative, but not being contacted and told that your male was on the chair and got sat on and died before he even got in the enclosure with the female might be.

    Please follow this up with your reasons for feeling this way.

    Personal Attacks will NOT be allowed and Arachnopets reserves the right to remove any post deemed inappropriate.

    All transactions, unless previously cleared by Arachnoboards administration, must be invertebrate-related! For reptile or other experiences/inquiries regarding a specific seller, please utilize the Board of Inquiry (BOI) at FaunaClassifieds.

    Hoping you get alot of use out of this forum in choosing who to do your breeding loans with,

    Scott
    Webmaster
     
    Last edited by a moderator: Feb 14, 2007
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