Hello PhoenixFyre - I had an opportunity to connect with Diego to understand what happened.
First and foremost - I do apologize that he didn’t appear kind and made you feel less than. While I know that is never his intention, that isn’t an excuse for impact. He was trying to make the best of a...
Thanks for leaving a review, we appreciate them. I did omit the apartment number, and when you told me, it was corrected immediately. We all make mistakes, and we apologize again for that. Despite notifying you the moment we were told by Reptile Express that your package was delayed, you phoned...
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