Pros - Extremely responsive via email, great selection of spiders, very low prices, ships immediately with perfect professional packaging... can't say enough good things, basically.
Cons - n/a
Ordered several tarantulas from Tom. He was extremely responsive via email even though it's around the holidays, and we quickly worked something out. He has an amazing and unique selection of spiders, very low prices, and shipped immediately with perfect professional packaging. Even threw in a couple of nice freebies for me! Everything arrived fat and happy despite shipping cross country in the middle of winter. Can't say enough good things... everyone should aspire to buy/sell/trade like this.