Recently did a transaction w MetalMan2004... what started as a smooth well planned transaction got off track when the shipper couldn't find the package for days. Robert went out of his way to drive up there 4 separate times until they finally found it. Saving the male GBB from possibly not surviving! There was great communication throughout the process, and he was also very patient in dealing with the unfortunate issue... even though we were both very frustrated with the shipper and situation... Hope to do more biz w him in the future!!! A+++