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User Reviews item created by JoeRossi, Dec 24, 2015
Pros - Professional, courteous, knowledgeable.
Cons - None
Bought quite a few spiders off Joe at the last Victorville show. Joe was very courteous and professional. Couldn't have asked for a smoother transaction. Will definitely do business with again in the future.
Pros - Quick response, healthy sling, great purchasing experience!
Cons - None, none, none.
It was my first time face to face meeting experience to get a sling, and it WAS worth it.
• Healthy sling.
• Informative conversations.
• Great price.
• Just amazing experience.
Super excited he had a Avicularia species I couldn't find anywhere else!!! Got my package today and all my slings were doing awesome!!!!
Pros - Very, very communicative and willing to work with me on delayed shipping due to weather conditions in New England over the past few weeks as well as questions once they arrived. Slings were packaged very warmly and snugly!
Cons - N/A
I appreciate the open line of communication and personable attitude Joe has presented throughout the transaction, as well as being available to answer any questions I've had since the slings arrived earlier today.
Pros - Very knowledgeable! Great and fast customer service!
Very knowledgeable and great service he answered all my questions and concerns, no problem. Will deff be buying from Joe again. My G Pulchra is healthy and cute as a button!
Pros - Great communication, good prices, good packing, high quality, healthy livestock.
Cons - Joe is an Enabler. He enables one to expand their collection beyond the original plan.
I happened to contact Joe shortly before he placed an order for import. This was to my advantage as there was a bigger list to choose from.
Because the shipment was pending, I did not actually take delivery on my order for almost a month. (Also to my advantage as it gave me time to prepare.) Joe maintained excellent communication and kept me informed every step of the way. This, unfortunately for my pocketbook, allowed me to add on to my order.
Upon arrival to Joe's, the one species I ordered came in as 4 juveniles versus 6 slings. This was beyond Joe's control, and the change was acceptable to me.
Joe got my package out promptly and it was delivered just as a vicious nor'easter hit the east coast leaving me without power for three days. (Unpacking spiders by flashlight was a new experience...) All were well packaged, toasty and hit the substrate running. Included were two great freebies.
Once I replenish the spider fund, I will definitely be ordering from Joe again. I highly recommend him.
ETA: Joe shipped FedEx, Hold for Pickup. This was ideal due to both family and storm circumstances.
Pros - Good communication and generous.
We're both in southern CA and were about to work out a time to meet. I bought a couple non tarantulas that are not particularly common. He was certainly generous. I look forward to getting more spiders from him in the future.
Pros - Uncommon slings arrived very lively - good prices - well packed - great communication
Cons - none
Joe has a lot of slings that you don't see on every other dealer's list. They all arrived lively and in perfect condition. Sent a nice freebie too! Highly recommended.
Pros - Amazing variety, really exceptional communication, great packaging and insulation, very thoughtful about shipping method and weather reports.
Cons - This isn't a con but a suggestion, and it may not be practicable, depending upon how fast his stock changes. It would be very nice to have a ballpark size on slings as part of their descriptions. However, when I inquired about this in preparation to receive my slings, Joe was very quick to let me know exactly what sizes to expect, and he was completely accurate.
Joe was thoughtful and professional in his dealings with me, and he even donated a sling for a student science project. The slings arrived well protected and lively, exactly the size that Joe describe to me so that the habitats I prepared were correctly sized. This is a huge help. He also was extra diligent in terms of proper packaging for the weather the slings might be in countering in their travels, and he diligently followed their progress through the FedEx system until they arrived safely. I will definitely bring him my business again.
Pros - Excellent communication, very friendly and amazing service.
I purchased two tarantulas from Joe recently. This gentleman offers an incredible service to his clients. He is very quick to respond to messages and offer his advice.
Unfortunately the package was delayed by the carrier and it arrived after expected. Sadly both Ts perished in transit.
This was no fault of Joe! The Ts were packed perfectly with plenty of insulation, warmth, and safely tucked in their containers.
I let Joe know about the situation and he quickly offered to send me replacements. They arrived today and I can happily report they made their journey safe!
I am absolutely blown away the attention he provided and the incredible tarantulas!
If you have been thinking about making a purchase, I highly recommend you buy from Joe!