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User Reviews item created by JoeRossi, Dec 24, 2015
Pros - Amazing packaging
One of the best online purchasing experiences possible. Joe maintained constant communication and answered any questions I had. Packaging was superb, would not hesitate to order from again.
Pros - Joe did an amazing job packaging and shipping the slings I wanted
Cons - N/A
Joe knocked it out of the park, shipping across the country for two slings. Both are in great shape and the packaging was great! Thanks, I will be buying from Joe in the future!
Pros - Excellent customer service, great communication, wide selection, healthy animals, knowledgeable.
I recently purchased several Ami sp. panamas from Joe and I cannot say enough great things about him. I was a bit indecisive at first but he was patient and willing to make suggestions. Eventually I settled on the Amis. He only had two left but added three more to his next shipment just for me. He was even willing to price match some of them! The shipment came in in only three days at which point he worked out a good time for us both to meet up in person.
I am a very happy customer and look forward to our future transactions.
Thank you Joe!
Pros - Amazing selection, great prices, great shipping practices, very responsive, quick turnaround
Cons - Only one minor issue that wasn't Joe's fault (see summary) and was corrected quickly
I got back into the tarantula hobby after being out of it for a little over a decade, and found Joe through this site. After seeing how great his reviews were and how expansive his selection was, I ordered five slings from him at very reasonable prices (which were further discounted by exceeding the $250 mark).
Joe was very quick to respond to communications and answer any questions. He also included a generous freebie with my order which was a wonderful surprise.
All of the packing was done very carefully, but despite that careful attention to detail one of the slings did unfortunately arrive DOA - definitely at no fault of Joe's. I let Joe know and I immediately put her in ICU, just in case, but sadly she didn't make it. I kept Joe in the loop throughout the process and he was more than happy to provide a refund.
All in all, despite that unfortunate loss it was a very positive experience and Joe definitely has earned my repeat business for future orders - and I highly recommend going through him for yours.
I only feel bad that it's taken me almost a month to get this review posted! Sorry Joe!
Pros - Great communication, fast shipping, variety
I was very pleased with my transaction with Joe, no complaints, very easily to deal with and he has a great variety of T’s. Easy recommendation to make. Thanks Joe!
Pros - He has all kinds of hard to find species, really fair prices, and great communication and customer service
Cons - As someone else said, too much cool stuff to pick from, haha
I found a species of T on his list I had missed out on a while back, along with several others I want and didnt even know it yet. Lol. Got them to me right away,basically the day after I ordered and paid him.
Pros - Well packaged, had everything I was looking for, and more!
Cons - Too much variety, too many choices.
All arrived safe and sound, and a surprise molt in-transit.
Joe has a nice variety of spiders, beware of the discount....
Pros - LEGITIMATE IMPORTER, Variety, Communication, Knowledgeable, Packaging, Personable, Lovely
Joe is one of the most pleasant person to talk to. I had an incident that started on February 2018, and Joe has been very supportive about my situation. He’s given me a lot of things to think about and has made me a more responsible buyer. His “price match” feature is very convenient. Joe will go out of his way to satisfy his clients. He sticks to his word and is very generous to top it off. Highly recommended and will not hesitate to purchase again. I’m certainly going to keep an eye in each ad he posts.
Pros - Very quick and thorough responses to questions pre-sale. Awesome selection. Perfect packaging. Everything was flawless.
Cons - None
Joe Rossi is top-notch. I asked a bunch of questions pre-sale and he answered every last one quickly and thoroughly. His selection is one of the best I've seen. The packaging was perfect. Spiders were as advertised and in great health. Order with confidence... you won't be disappointed.
Pros - Healthy spiders, beautiful coloring, great prices
Cons - none
Met with Joe and bought 3 p. metallica slings from him. The slings came in great health, 2 of 3 have molted successfully since purchase and are showing a promising deep blue.
I would definitely buy from him again!