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User Reviews item created by JoeRossi, Dec 24, 2015
Pros - Very large selection and great communication. Nice packaging
Cons - No cons to report!
This was my first time buying from Joe Rossi. He had great communication with me from the very beginning. He offered a free upgrade of one of my purchases that was not alive at time of shipping. Everything was packaged very well and all eight of my purchases arrived alive and well. I would definitely do business with him again!
Pros - Great communication, fast shipping, good packaging
Cons - He live to far from me.
Second time purchase, always great communication, fast shipping, good packaging. All tarantulas arrived safely and good health. Will purchase again......... Thanks
Pros - Nice person, great selection, good prices
Cons - none
Met him in person at repticon. He was very nice and answered all my questions. He also had a list printed out of all of the Ts he had, which was super helpful and no other dealers had at their booth. bought a GBB sling and full setup from him.
Pros - Professional, courteous, knowledgeable.
Cons - None
Bought quite a few spiders off Joe at the last Victorville show. Joe was very courteous and professional. Couldn't have asked for a smoother transaction. Will definitely do business with again in the future.
Pros - Quick response, healthy sling, great purchasing experience!
Cons - None, none, none.
It was my first time face to face meeting experience to get a sling, and it WAS worth it.
• Healthy sling.
• Informative conversations.
• Great price.
• Just amazing experience.
Super excited he had a Avicularia species I couldn't find anywhere else!!! Got my package today and all my slings were doing awesome!!!!
Pros - Very, very communicative and willing to work with me on delayed shipping due to weather conditions in New England over the past few weeks as well as questions once they arrived. Slings were packaged very warmly and snugly!
Cons - N/A
I appreciate the open line of communication and personable attitude Joe has presented throughout the transaction, as well as being available to answer any questions I've had since the slings arrived earlier today.
Pros - Very knowledgeable! Great and fast customer service!
Very knowledgeable and great service he answered all my questions and concerns, no problem. Will deff be buying from Joe again. My G Pulchra is healthy and cute as a button!
Pros - Great communication, good prices, good packing, high quality, healthy livestock.
Cons - Joe is an Enabler. He enables one to expand their collection beyond the original plan.
I happened to contact Joe shortly before he placed an order for import. This was to my advantage as there was a bigger list to choose from.
Because the shipment was pending, I did not actually take delivery on my order for almost a month. (Also to my advantage as it gave me time to prepare.) Joe maintained excellent communication and kept me informed every step of the way. This, unfortunately for my pocketbook, allowed me to add on to my order.
Upon arrival to Joe's, the one species I ordered came in as 4 juveniles versus 6 slings. This was beyond Joe's control, and the change was acceptable to me.
Joe got my package out promptly and it was delivered just as a vicious nor'easter hit the east coast leaving me without power for three days. (Unpacking spiders by flashlight was a new experience...) All were well packaged, toasty and hit the substrate running. Included were two great freebies.
Once I replenish the spider fund, I will definitely be ordering from Joe again. I highly recommend him.
ETA: Joe shipped FedEx, Hold for Pickup. This was ideal due to both family and storm circumstances.
Pros - Good communication and generous.
We're both in southern CA and were about to work out a time to meet. I bought a couple non tarantulas that are not particularly common. He was certainly generous. I look forward to getting more spiders from him in the future.