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User Reviews item created by Casey K, Dec 24, 2015
Pros - Purchase, shipping and unboxing. Healthy MM P.ultramarinus delivered!
Cons - none
From the time I contacted Casey, to the time I received the package was very fast! Coast to coast (SC to CA) in less than 24 hours! Very happy and satisfied.
Pros - Courteous, Good Communication, Prompt Shipping
Cons - None
I purchased a female G. pulchra from Casey. She arrived healthy and super plump. I highly recommend you purchase from her if you are in the market for high quality Ts! Thanks again for an excellent transaction! I look forward to dealing with you again in the future!
Pros - Price, selection, communication
Had a couple people tell me Casey was a good dealer so I gave her a shot on two different transactions. Both arrived safe and sound nicely packed. Species received were A. Avicularia, A. Urticans x2, and an N. Incei.
Pros - Spiders arrived alive
Cons - Sent the wrong thing and seller doesn't seem willing to fix their mistake.
$100.00 over charge
On a less important note: She doesn't use paypal
So i saw that CaseyK had a sale on .75-1" G. pulchra sings so i contacted her on the 25th to see if she had five left. She replied "Yep...i can do 5! that will be all I have left, lol.". So i told her i would buy them. She sent me an invoice for them and i sent a money order. She said she would ship the following Monday, and they should be ready for pickup on Thursday (the fourth of July was Wednesday ) i didn't hear any confirmation they had shipped from Casey, nor did i receive notice from the PO that they had arrived by the end of Thursday, so i contacted her Friday asking if they had shipped and she said they had. THEN i got a tracking number. Unfortunately it was too late for me to get them. Saturday, my girlfriend went to pick them up for me (i work weekends) and her name was not put on the shipping label as i provided. i took time off from work (about 40 minute drive each way) to get them myself. At this point i was pretty annoyed but as long as they were alive i expected to get over it.
When i got home. i unpacked them and instead of .75-1.0" they are all .5" and with a slow growing, expensive species like G. pulchra, there were now THREE notable issues and i was unhappy. i spoke with some other folks and general consensus is that there were issues worth bringing up with the seller and suggested i discuss them before posting a review. So i contacted CaseyK and mentioned the issues. I was told that i ordered .25" slings and paid the .25" price. This is just blatantly wrong. She did post a sale for .25" slings DAYS AFTER she had confirmed the order and said that i got the last of them. Explain that. i found all of her postings for the sales and linked them for her and told her she can compare the dates to the conversation posts AND on her own invoice. To that, all i got was sorry for the misunderstanding. I asked when the $100 overcharge would be refunded and over 24 hours later still no response. As far as i am concerned, that is deliberate theft!
To elaborate on the Number of stars per category:
Quality: Sent the wrong thing
Variety: Advertising something they don't have.
Communication: BEFORE i mentioned all the problems she was quick to reply, AFTER i just received lies and empty apologies with ZERO attempt to fix the problems.
3 Stars for shipping. All the spiders WERE ALIVE but i am not a fan of how they were packed very minimally and not in a proper box.
Pros - Excellent communication, superb packaging and great animals!
I purchased a few tarantula from Casey in early August and everything was excellent from the beginning! She responds promptly and gave me a great price! Her packaging was so good that when the post office failed to deliver my package and keep it in transit for a week before finally returning to Casey they all made it back alive. She held on to them for a few days to replenish them and then we tried again. They made it all alive and well along with a couple of freebies! I cannot say enough positive things about Casey and I will definitely be working with her again! Thanks a ton Casey!
Pros - Respond to you really quick
Very cheap price
Packaging was perfect
Casey will respond to your messages really quick, have a really good price and great person. For Sure will be buying again from her.
My G. Pulchripes just arrived today it's very active well n alive
Pros - Excellent communication
Extremely fast service
So it was late Sunday night when I decided to shoot Casey a message letting her know I wanted to order some T's. I did not expect a reply that fast, that late! From the very beginning, she was helpful and always replied to my messages quickly. She has a very great selection at great prices. My T's arrived perfectly packed, and in great condition. I was even a day late picking them up, but they arrived happy and healthy! I can't say enough how pleased I am with this transaction. She definitely has a passion for this hobby and it shows with the care and detail she puts into each transaction. I will definitely be ordering from her again!
Pros - Communication, selection, fairness
Casey and I made a trade, and I couldn't be happier with the outcome. Through no fault of her own, the spiders ended up getting severely delayed in transit. Luckily, all arrived safe and sound. Her communication is impeccable - I don't believe that I waited more than an hour for a response to any of my messages to her. That's even more impressive when you consider our time zone difference. She was on top of the issue with the shipper, even going as far as to call them and see what was happening. My only (minor) complaint was with packaging. Some styrofoam lining would have been appreciated, as the inside of the box was noticeably warm upon arrival. All species delivered were arid though, hence it being a minor complaint.
I will absolutely be doing business with Casey in the future!
Pros - Communicative, helpful, honest
Cons - None!
I bought a 3" female B. vagans from Casey that arrived today. Everything about the transaction was positive. Casey communicated with me quickly regarding shipment options and times and made sure temps in my area would be good before shipping. She let me know that my T as on its way after dropping her off at the post office and sent me the tracking info.
The new T was exactly as advertised and looks healthy and well-fed. I will definitely be ordering from Casey again!
Pros - Got some great spiders! And a couple freebies!!!
Everything i ordered came perfectly packaged and exceeded my expectations!!! Will definitely be buying more from you in the future!!!