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User Reviews item created by Casey K, Dec 24, 2015
Pros - Great communication! And very kind!
I meant to leave this review a while ago, but better late than never I recieved an E campestratus on Sept 8th from Casey. There was a minor shipping mishap (the T got in a day later than expected), but Casey was super quick to communicate with me. And the packaging was great so my T arrived healthy and adorable!
Casey is VERY easy to talk to, and I reccomend her to anyone looking for awesome Ts and good deals!
Pros - adult Poecilotheria are rarely available at reasonable prices
Cons - None
I was very pleased with this transaction, the rarity and price of these tarantulas. Casey did a great job in the face of an impending hurricane! Clearly she is listening to her reviewers.
Pros - Friendly and fast communication
Great prices on confirmed females
Offers hard to find species
Cons - This didn’t cause an issue for me, but my orders arrived in an envelope instead of a temp controlled box.
Amazing prices on hard to find species, and confirmed females!! Seller was always very fast to respond which is a huge plus. I bought a P rufilata and E campestratus. Both were shipped the following week after purchase and arrived within 2-3 days. The campestratus molted while in transit, but arrived unharmed. Packaged very well inside vials stuffed with damp paper towels. Vials arrived in an envelope, not a box, but the envelope was stuffed to make it better insulated and cushioned. Overall positive experience, and would purchase from them again!
Pros - Great, fast communication, well-packed spiderlings (seriously, how did you even get them in there??) that arrived in perfect health. Polite and a true pleasure to deal with.
Paypal is accepted.
Purchased some slings from Casey K. I was very apprehensive as I have never had spiderlings shipped before. Casey K was extremely patient and answered all of my questions very quickly. Slings were EXTREMELY well packed and arrived in perfect health. I would not hesitate to do business again. Highly recommend.
Pros - Casey sent pics and responded quickly always. Pleasant to deal with and I got a beautiful female P Nigricolor. She accepts PayPal now, which is always great!
Went smooth! My T looks healthy and ate her first meal wihin minutes of rehomkng. Would buy from again!
Pros - Spiders arrived alive
Cons - Sent the wrong thing and seller doesn't seem willing to fix their mistake.
$100.00 over charge
On a less important note: She doesn't use paypal
So i saw that CaseyK had a sale on .75-1" G. pulchra sings so i contacted her on the 25th to see if she had five left. She replied "Yep...i can do 5! that will be all I have left, lol.". So i told her i would buy them. She sent me an invoice for them and i sent a money order. She said she would ship the following Monday, and they should be ready for pickup on Thursday (the fourth of July was Wednesday ) i didn't hear any confirmation they had shipped from Casey, nor did i receive notice from the PO that they had arrived by the end of Thursday, so i contacted her Friday asking if they had shipped and she said they had. THEN i got a tracking number. Unfortunately it was too late for me to get them. Saturday, my girlfriend went to pick them up for me (i work weekends) and her name was not put on the shipping label as i provided. i took time off from work (about 40 minute drive each way) to get them myself. At this point i was pretty annoyed but as long as they were alive i expected to get over it.
When i got home. i unpacked them and instead of .75-1.0" they are all .5" and with a slow growing, expensive species like G. pulchra, there were now THREE notable issues and i was unhappy. i spoke with some other folks and general consensus is that there were issues worth bringing up with the seller and suggested i discuss them before posting a review. So i contacted CaseyK and mentioned the issues. I was told that i ordered .25" slings and paid the .25" price. This is just blatantly wrong. She did post a sale for .25" slings DAYS AFTER she had confirmed the order and said that i got the last of them. Explain that. i found all of her postings for the sales and linked them for her and told her she can compare the dates to the conversation posts AND on her own invoice. To that, all i got was sorry for the misunderstanding. I asked when the $100 overcharge would be refunded and over 24 hours later still no response. As far as i am concerned, that is deliberate theft!
To elaborate on the Number of stars per category:
Quality: Sent the wrong thing
Variety: Advertising something they don't have.
Communication: BEFORE i mentioned all the problems she was quick to reply, AFTER i just received lies and empty apologies with ZERO attempt to fix the problems.
3 Stars for shipping. All the spiders WERE ALIVE but i am not a fan of how they were packed very minimally and not in a proper box.
Pros - Fast Communication, Easy Transaction, Polite and Friendly
Cons - No PayPal
I purchased a P. reduncus female from Casey - she doesn't have PayPal, but the app she uses is easy to install and use. I used Express shipping and the T was shipped off yesterday, arriving today alive, healthy, well packaged and as advertised.
Only hiccup in the transaction was that I never received tracking info, but a quick conversation cleared up the situation. Overall very happy with my order.
Pros - Very good communication and a wonderful person to do business with. Price was impeccable and packaging was great!
Cons - Doesn't have Paypal, but walked me through the alternatives.
Did have DOA, BUT it was almost entirely MY FAULT and to a lesser degree our mail courier. Also offered to replace.
Contacted Casey about a G. pulchra sling. Had the purchase sorted out i a day or so. Casey walked me through the process since she doesn't use Paypal. Worked out a shipping date. There was a slight delay, but it was nothing serious. I received my package on time and the packaging was perfect. Unfortunately, the T was DOA, but Casey was not to blame. It was my fault and it shouldn't have happened. After explaining the situation to Casey she even offered to send a replacement even though it was outside her Terms of Service. Hope to do business again one day.
Pros - Packaging, price, quick response
I purchased 2 slings. I was super worried because this was my first online purchase and unfortunately I wasn't home when they were delivered because of an appointment they went wayyyy longer than it was supposed to. But the packaging was perfect! The whole transaction went very smoothly which was perfect for my first time buying Ts online. The slings were perfect and didn't even seemed stressed from the shipping. I look forward to purchasing again in the future
Pros - Great Price, Healthy, and well packaged.
Cons - No Paypal
Ordered one 1/4" Pulchra sling which was very well packaged and looked very healthy. No problems and would order again.