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Dealer Reviews item created by Bugs In Cyberspace, Jan 7, 2016
Pros - Excellent communication, healthy roaches
I'm bad at reviews, but Peter has been amazing to order from. He responds to questions quickly, and he truly cares about his customers. My roaches were packaged well, and all arrived alive. He gave me the option of express shipping which was nice. He knows I'm new to roaches so he helped in all ways when I had questions. I will definitely purchase again.
Pros - Excellent: selection, service, prices, packaging, and animals
Cons - He's enabling my invert addiction ;-P
I've dealt w/most existing online invert dealers. Many either have great selection, service, prices, or animals, b/only one consistently provides all of those & more--bugsincyberspace.com! In short, Peter’s hands-down the best in the biz & it's not even close. Don’t know how many species I've bought from him at this point (mantids, centipedes, isopods, roaches, whipspiders/scorpions & camel spiders among others), b/not only have I been exceptionally pleased each time, Peter somehow outdoes himself & leaves me more satisfied w/every additional transaction. Indeed, I have so many good things to say about him, I'm gonna have to split my review in 2 pieces & this will be part 1. Technically, I made 2 purchases from him last week that I could rate anyway, so I hope that's ok, mods!
To start, the BIC site is attractive; organized & easy to navigate; full of clear, useful info; & always up-to-date, so you never have to worry about ordering something, then getting an apology email bc they ran out of it. Bc/the BIC site is constantly revised as stock arrives/departs, I check it w/eager anticipation a few times a day to see if anything interesting has appeared. He gets new critters AT LEAST once a week, b/he'll also post notices about new stock that expected in the next few days.
He sells a wide selection of mainly native inverts, ranging from hugely popular bugs (e.g., Ts) to those who have smaller, niche followings (e.g., amblypygi). However, you can rest assured that all his animals are healthy, well-established/fed, & parasite/injury-free. In the rare cases he has morphologically imperfect specimens (e.g., whipscorps w/broken whips), he will clearly note it & sell them at a discount. He offers a few species year-round (e.g., dwarf isopods), but I like that new species are constantly popping up on BIC, adding a little excitement to my buying experience.
Peter is the KING of communication. He sells tons of bugs each day, so don't know how he has time, b/he always responds to my emails the same day, often multiple times before 3pm (which is impressive bc he has to post his express mail packages before then) & deep into the early morning (as late as 5am). This includes addressing questions about potential/existing orders, as well as aftercare info for past purchases & animals I didn't even buy from him! His emails are clear & concise, yet always friendly & often funny & personal. To be continued…
Pros - Great communication, variety, and experience packing bugs.
Cons - None
Peter is a top notch dealer in this market, and he constantly stocks new unique insects and arachnids. I ordered a bunch of spiders, all of them arriving healthy and sexed to my needs! He is one of those dealers who likes to slip in an extra, so I doubt you'll be disappointed!